Nordic House Customer Reviews

Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
The service was exceptional from start to finish. No hassle, timely and clear.
Reviews
35005
Trusted Shops
Victoria
London
From selecting my items, from such an amazing choice, I placed my order and was kept informed of the despatch details until they arrived. The whole process was so quick and everything arrived beautifully packaged. Have used Nordic House before and will continue to do so as the whole experience is first class
Reviews
57125
Trusted Shops
Linda
Oxfordshire
Amazing service every time you place an order with Nordic House. Items always arrive well packed and as described on the website. Love the additional touch of a call when the parcel is ready to be shipped. I would definitely recommend and will be back ordering more.
Reviews
57063
Trusted Shops
Camilla
Berkshire
Nordic House- well done. Efficient and super professional service. I placed an order yesterday and it was delivered today as promised, when promised, and in perfect condition. Service I've received has been exemplary and the product is fantastic.
Reviews
57085
Trusted Shops
Greg
Greater London
Very happy with the items I ordered The rattan child’s chair is beautiful and the tea towels are of good quality. Will definitely be shopping again with you.
Reviews
11264
Trusted Shops
Christina
Hampshire
The driftwood hurricane candle holder is every bit as nice as it looks on the picture. It’s really different from anything else I’ve seen and that’s also what I love about it. Delivery was great and the secure packaging meant that nothing was damaged when it arrived. I might buy another as a gift X
Reviews
15023
Trusted Shops
Suzanne
Shropshire
I can not fault the ordering process, the customer service or the product received- absolutely brilliant.
Reviews
15017
Trusted Shops
Sharon
Cheshire
Fabulous customer service from Kirsty who kept me updated via both email and phone. Couldn't have asked for better help or quicker responses to my delivery query. So nice to deal with a company that actually cares about customer service and that can be easily contacted via phone as well as email.
Reviews
31034
Trusted Shops
Vanessa
Surrey
I was badly let down by a company to purchase 2 lanterns. In desperation, I contacted Nordic House to purchase similar items. I spoke to an advisor on Tuesday afternoon, who told me that the lanterns I was after were in stock. On Thursday morning at 09.30 hours, I had received my order through DPD. Great service, fantastic items. Couldn’t have wished for a better product and service. Thank you
Reviews
38003
Trusted Shops
Tineke
Berkshire
I was keen to get my items fast. I emailed Nordic house to check delivery times and got a call back the same day confirming they’d been despatched. They arrived the next day well wrapped and I am delighted with them. Top-quality and great, friendly service. I’ll be shopping again soon
Reviews
38002
Trusted Shops
Janey
Edinburgh
◁   previous  
Believers in slow living and
the art of "just enough"
Secured by SagePay
The Institute of Customer Service