Customer product reviews

We strive to make our customer's shopping experience as easy and enjoyable as possible.

We welcome any feedback that will allow us to continually improve our service, so we would love to hear from you with any comments you might have.

Please feel free to email us at
feedback@nordichouse.co.uk

Graded excellent: 4.96 stars!

To see comments about us on the independent review site Trusted Shops, please click on their logo...

Fantastic lady who I spoke to on phone and love the stools - well done Nordic House. Will definitely order from you again, delivery was fast and well packed.
Karen
Berkshire
35049
Verified Customer
Stunning log ring, beautifully made. Great customer service and super fast delivery.
Jayne
Berkshire
87006
Verified Customer
All of the products on Nordic House are selected for their quality, uniqueness and beauty. The customer service is brilliant and very personal. Since my first purchase I haven't wanted to shop anywhere else
Jessica
Surrey
67122
15037
Verified Customer
First Rate!
Susanna
Glasgow
79002
79001
Verified Customer
Lovely personal touch to their customer service. I wholly recommend them.
Stephen
London
27015
Verified Customer
Great service from start to finish and a gorgeous product - 10/10
Laura
Nottingham
35054
Verified Customer
Beautiful items and such friendly customer service. Delivery so quick and well organised to a day that suited me. Will definitely shop here again
Jo
West Sussex
35043
35002
Verified Customer
Nordic house provided perfect customer service, calling up to inform me of the delivery process and how the delivery company would also call to arrange a suitable day for the mirror to arrive. The mirror itself is beautiful and looks lovely in my bathroom.
Ally
Wetherby
35003
Verified Customer
Lovely products and great customer service. Will order again!
Victoria
London
38002
38001
Verified Customer
Absolutely perfect. We ordered quite a few items and delivery was arranged for a convenient time. Completely faultless and the items are all lovely.
Karen
Brentwood
25001
55201
Verified Customer
Stunning quality products and great customer service.
Joanne
Lanarkshire
56014
10103
35006
Verified Customer
From ordering the item to delivery I cannot fault this business. I have used them several times and throughout the process I received impeccable Customer Service. Well done Nordic House
Julia
Cheshire
25037
Verified Customer
Cannot fault Nordic House. Great service
Miss Kelly
Aylesbury
15038
Verified Customer
Great product - exactly what I wanted. Lovely customer service. Really happy with the transaction.
Justyna
Godalming
PB003
Verified Customer
What a brilliant team and store of awesome items I order the lovely linen robe a few days before my wedding and emailed in to ask if it could be sent out asap so I could wear it on the day. Emma got back to me saying she would ship is a fast as possible and updated me with calls and emails until my item arrived. The item arrived beauifully wrapped and I wore it on the day Thank you so much A
Victoria
Selkirkshire
27015
Verified Customer
I was very impressed with your customer service from start to finish. My queries were answered promptly and order to delivery was very quick. A special Well Done to Emma.
Tony
Dublin
55936
Verified Customer
Inspirational customer service. A very personal service and friendly staff. Quick response. Top quality product as described over the phone. Love to see more faux products in the future.
Leila
London
LB402
Verified Customer
The catalogue is always a pleasure to see - too many nice items.
Mr J
Cambridgeshire
35055
55894
Verified Customer
Easy to use website, attractive products well marketed. Simple ordering system. Fast delivery. Responsive customer service. Excellent.
Mrs P
Skipton
66258
66127
66322
Verified Customer
I am delighted with my Reclaimed Wood Candle Lantern and the excellent service and delivery I received. I would highly recommend Nordic House.
Mrs W
Liverpool
15007
Verified Customer
Linen Dinner Candles Excellent after sales Packaged beautifully Very happy ...... well done
Ms C
Bristol
BR377
Verified Customer
I am really thrilled with my purchases which arrived within two days of my order, they were beautifully packed with plenty of protection. The gift card included was lovely. I would highly recommend Nordic House and will certainly buy from them again. The link to the courier was brilliant and he arrived exactly at the time the link gave. Very very pleased with the service.
Mrs S
Devon
67107
48019
Verified Customer
Just want to say a big thank you to the customer service team (Kate/Tammy) for being so helpful and polite. My partner ordered the wrong lanterns and they were so understanding and helpful to exchange it for the right size we was after. Kept us updated all the way through till we was happy with our end result. Really recommend Nordick loved our experience and our gorgeous lanterns we bought.
Ms K
Bury
55201
55168
Verified Customer
I was spending a gift voucher given to me at Christmas, and chose the Urban Concrete clock - which is beautiful. Simple, modern and stylish - perfect really The other products on the Nordic House website all look absolutely gorgeous, and I'm keen to have another shopping opportunity with them soon. Don't hesitate to order, everything worked out beautifully.
Ms J
Gloucestershire
85111
Verified Customer
All the things I have ordered from Nordic House have been wonderful and I have never had a problem. Lovely selection of goods and excellent service. Wish there were more like you.
Mrs F
Devon
48026
Verified Customer
I would just like to say a very big thank you for everything the service the speed of deliveries.
AR
Durham
25033
Verified Customer
Had an email and phone call concerning my order both before and after it had arrived . My items are a higher quality than I expected.Great customer service and great products .Thank you . Would recommend.
Mrs S
Preston
15035
15032
85111
Verified Customer
Gorgeous item - very fast delivery and excellent service
Mrs K
Yorkshire
55889
Verified Customer
I ordered the any time is wine concrete wine cooler and unfortunately the first one that arrived was smashed (these things do happen) but I can not fault the customer service from Tammy. They were more than apologetic and sent a replacement next day delivery. I love the product and can't wait to order more.
Miss R
Hampshire
48026
Verified Customer
Beautiful things, carefully chosen and to a very high standard. Everything I have bought from NH has been a delight to open. Delivery is always on time, and packaged well. Couldn't be more delighted with all my purchases
Ms C
Reading
48003
Verified Customer
I am extremely pleased with all my purchases especially my xl sheepskin rug. The company offered an excellent service from start to finish and would highly recommend them to anyone who likes high quality furnishings.
Mrs E
Huddersfield
25014
25011
25009
Verified Customer
Wonderful unique products which are backed up with a level of customer service so rarely found today. I will certainly be buying more from them, and have already got a wish list going for my birthday so my family can buy me things I want with confidence.
Mrs K
Somerset
55355
48006
60022
Verified Customer
Impressed
Mrs H
London
25027
Verified Customer
Fantastic customer service. A quick telephone call from Emma, to check of any specific delivery requirements, was really appreciated. Outstanding quality and beautiful products that are packaged with a personal touch. My parcel arrived promptly the next day. Overall an amazing shopping experience. I wouldn't hesitate to recommend your company to family and friends. Well done
Ms S
Lancashire
55960
55962
Verified Customer
Top class from ordering to delivery , more than happy with products , great quality , one word PERFECT
Mrs J
London
33325
10101
35018
Verified Customer
The team at Nordic House are some of the most pleasant and helpful people I have dealt with in a long time. I wished to buy a storage bench and have it shipped to the Republic of Ireland. They arranged to have it shipped at an excellent rate meaning I didn't have the hassle of trying to deal with haulage firms myself. I could not recommend Nordic House highly enough.
Mrs M
Dublin
67156
85072
20009
Verified Customer
I ordered the 'Contemporary Scandi Shelf' and unfortunately the shelf was damaged when I received it. I called customer services and they were friendly, polite and extremely helpful. I received the replacement within 2 days and the lady I had been speaking to (Kate) even contacted me to make sure I was happy with the replacement. Fantastic customer service and the shelf looks great
Mrs C
Surrey
42002
Verified Customer
Great products, good communication and fast shipping. Thank you very much for your help and very efficient service. Look forward to my next purchase
Mrs J
Wokingham
Verified Customer
One of the best customer experiences I have ever had. High quality products and fast delivery. Nordic House really wants the customer to be satisfied. Would give more than 5 stars ;)
Martin
Austria
60011
60007
LB044
Verified Customer
Not only were my products from Nordic House absolutely lovely, the best quality and great value for money, but the customer service was truly excellent. They made sure a parcel arrived on exactly the day I specified over the very busy Christmas period and really went the extra mile to ensure I was happy.
AS
Bristol
55847
Verified Customer
I have to say, I've had the best service from Nordic House in terms of the quality of the items but most importantly, the communication from you has been nothing short of amazing. Customer service is obviously very important to your business and you have it absolutely spot on. I would have no hesitation in recommending you and shopping with you again, the only problem for me is that it's all beautiful and I want it all....... :-)
Mrs C
Bristol
55541
55001
48002
Verified Customer
Kate provided such a fantastic personal service and could not have been any more helpful, so very much appreciated. The item itself is stunning, fabulous quality and style. I want to keep you a secret as I don't want you selling out of things but you are too good not to recommend Thank you xx
Ms L
Glasgow
55773
Verified Customer
High quality lanterns - very happy with the product, service and the especially the direct contact and follow up - the personal call to sort delivery was a very nice touch.
Mr H
Cornwall
55003
Verified Customer
With a complicated change of delivery address during the despatch process, (Cornwall to Aberdeenshire via Staffordshire) I cannot thank the team enough for being so helpful and reliable. Nothing was too much trouble, good communications, and everyone delighted with their gifts. So nice to have the personal touch in a world when everything else is automated. I will recommend to everyone.
Mrs C
Aberdeen
BRD26
BRD87
55842
Verified Customer
Fantastic products and excellent customer service - couldn't recommend more
Mr C
Kent
15008
Verified Customer
I just wanted to say a big thank you for all your help in getting our benches sorted.
Maria
Glasgow
55773
Verified Customer
Beautiful tableware, brilliant service. Will shop again
Mrs T
Somerset
55699
55698
55697
Verified Customer
Very friendly and efficient company
Mrs W
Cornwall
85037
Verified Customer
Absolutely delighted with my recent purchase, delivered very quickly and packaged well
Mrs C
Bucks
55998
Verified Customer
I just felt compelled to write to you to congratulate you on your exceptional customer service. Having bought a gift voucher for Nordic House for my sister in law and having such a great experience I decided to review your website and recently purchased a few bits... only small things but the way they were packaged, they are and attention and the thought for the environment that you give and highlight to customers is first class, so thank you!
Mrs B
Wolverhampton
55813
55685
55814
Verified Customer
Beautiful products received very promptly. Perfectly packaged with a lovely gift. Already thinking of what to order next.
Mrs G
Glasgow
BRS11
BR126
BRT54
Verified Customer
Nordic House reaches beyond a typical online shop. They ensure the customer receives their parcel and check you are content. I was delighted with my order and their service and shall definitely order again. State of the art online system combined with a lovely traditional customer service. Thank you
Miss I
Bedfordshire
85040
85039
85038
Verified Customer
Lovely products reasonably priced and good customer service.
Ms G
Doncaster
85011
Verified Customer
The customer service at nordic house is second to none, thankyou so much for your phone call Emma, look forward to recieiving my new order.....many thanks for a fantastic service.........
Mrs D
Lanarkshire
48001
81002
Verified Customer
Nordic House give an excellent level of customer service. My parcel arrived quickly and everything well packaged.I found Nordic House last year when I was looking for white pillar candles. I wasn't disappointed when they arrived. They look great and burn so beautifully. I knew straight away I would purchase from them again. Its rare I leave a rating but Nordic House are an exception.
Ms B
Banchory
55867
47007
35064
Verified Customer
Exceptional and outstanding customer service
Mrs D
Merseyside
55927
66573
54005
Verified Customer
FANTASTIC customer service from Lucy at Nordic House. The square lantern is beautiful & the quality is superb. From the moment I placed the order to receiving at our front door they couldn't have done more to help. Great company to deal with.
Mrs R
Berkshire
55168
Verified Customer
I just wanted to let you know that I received the new candleholders today and they are fantastic and I really appreciate the fabulous customer service that you have provided, it really is such a breath of fresh air.
Dr P
Hampshire
55579
Verified Customer
Thank you so much Emma. Your customer service is amazing Best wishes
Miss C
London
85039
Verified Customer
The folding chair looks great in my tiny hallway, and is so practical. Brilliant design solves another problem I would have given 5 stars had the product included screws to secure to the wall.
Ms C. London
20022
Verified Customer
Very satisfied tight through to speaking to Emma to receiving my order that was packed perfectly by Margaret. Loved everything I ordered & was exactly as I expected it to be. True to the brochure. I will definitely be ordering from Nordic house again.
Mrs H
Blackburn
BR343
48019
85012
Verified Customer
Extremely pleased with the service. I asked for my purchase to be held until a specific date and this was done without question. The woman on customer service was very polite and open to my request. Fantastic goods and service. I couldn't ask for anything more. Thank you. X
Ms M
Dunmow
55927
Verified Customer
Lovely website, good quality products, prompt service and delivery. The battery candle and the led strip lights are a delight, and are true to description. It's always a pleasure ordering from Nordic House. The p&p is on the expensive side, but you get what you pay for, i.e. excellent packaging and prompt service. Sheer delight from beginning to end. Thank you
MT
Bucks
55894
67082
Verified Customer
My third order from Nordic House with consistent quality and value of goods.
Brian
Warwickshire
66573
35026
66322
Verified Customer
LOVE these stars. Just need to decide on how to arrange them.
Miss S
Cumbria
48030
Verified Customer
What exceptional customer service Nordic House could not have been more helpful nor more efficient. I live at the opposite end of the country from NH & my furniture order was acknowledged & delivered within 3 days. I was so pleased with such a quick turnaround & the excellent quality of the item. I would definitely recommend NH and will be ordering from them again in the future.
Mrs C
Stonehaven
20009
Verified Customer
Brilliant service. Very prompt, and efficient. Wrong product was delivered by mistake. So quick to be rectified. Excellent customer service. Would recommend to friends.
Mrs G
Suffolk
55956
55579
55165
Verified Customer
Candles burn beautifully and this company is a pleasure to deal with.
Mrs N
Exmouth
BRD59
Verified Customer
I love the website for Nordic House. Plenty of choice with great prices. I ordered a glass hurricane lamp, a candle and some pine cones. Delivery was very quick and the order was packaged well. The items were really lovely and of excellent quality. I would not hesitate to use Nordic House again and would recommend them without hesitation.
Mrs M
West Lothian
LB498
BR343
10101
Verified Customer
Speedy delivery, well wrapped, lovely stuff.
Ms D
Bristol
LB498
Verified Customer
Just received another fantastic order from Nordic house, super fast delivery, everything wrapped wonderfully & again I LOVE LOVE LOVE my items!
Ms S
Midlothian
55859
55871
55923
Verified Customer
Extremely satisfied with the way my order taken. Lovely friendly staff was a pleasure The item I ordered I would recommend to my friends
Mrs L
Uxbridge
55762
Verified Customer
This was the second order of goods from Nordic House and the quality is really superb - great value for money.
Mr Smith
Warwickshire
66046
55659
35069
Verified Customer
I placed the order by phone rather than online to be sure of delivery. Emma of Customer Service could not have been more helpful and the item received when it was expected. Christmas shopping with Nordic House will be a joy rather than a chore
Carol
London
67115
67113
Verified Customer
So thrilled with my latest purchase of the Aluminium Floor Candles in both sizes. Seriously impressed with the whole experience of purchasing from your site. Highest level of customer service, delivery, packaging, product, even a little heart tea light thrown in for good measure! Highly recommended!
Mrs C
Suffolk
66047
55935
55934
Verified Customer
More than satisfied - loved the products and the team were super super helpful
Ms A
London
55871
55881
55698
Verified Customer
In ALL respects Nordic House is a delight to deal with. The company represents the very best business ethos from the customer's point of view, making the whole experience from browsing the catalogue through to receiving and enjoying one's purchases an absolute pleasure.
Carolyn
Ripon
60020
67082
67080
Verified Customer
The staff were very helpful and the delivery time spot on.Having lived in Denmark, I found the items I ordered of very good quality. Would really like to see you selling candles in pairs so that I can hang them up.
Ms L
Twickenham
55911
55883
55936
Verified Customer
Very satisfied with every aspect of our order and will certainly be purchasing from Nordic House again. Emma in particular has been very helpful and is a credit to your team.
Mr K
Yorkshire
35030
Verified Customer
Excellent communication & prompt delivery
Ms H
London
BRD87
Verified Customer
You recently sent a gift voucher to a friend on my behalf and, having been very impressed by the service you offered (while feeling slightly neglected myself) I decided, entirely without justification, that I deserved a treat too. The parcel arrived today and I just wanted to let you know how delighted I am both by your service again and by the products themselves. Everything was safely and beautifully wrapped - thank you Jodie - and the contents were perfect. Long may you continue to take the trouble to look after even the most modest customer so well, while sourcing such very appealing products. I'm so pleased I found your company and hope soon to persuade myself again that further purchases are essential.
Mrs K
North Yorkshire
60018
LB506
67084
Verified Customer
As always excellent customer service and excellent goods.
Mrs B
Norwich
LB498
55619
67146
Verified Customer
Just wanted to say thank you very much. Great customer service - it's rare these days so wanted you to know how much it's appreciated!
HH
Sidcup
67135
Verified Customer
It was very welcomed and pleasant to talk to Emma about the order. I will continue to make orders with Nordic House due to my complete satisfaction with the delivery, goods and personal service. There is always something spectacular to choose from the range of gifts. Wonderful
Phil
Maidstone
48018
35069
55938
Verified Customer
Thanks to Emma for arranging everything, brilliant customer service and communication. Fast and professional delivery. The mirror looks amazing, my wife loves it And thanks for the gift as well
Mr C
Cambridgeshire
35005
Verified Customer
From spotting our beautiful mirror in the catalogue, through the ease of ordering, the fantastic personal customer service from Emma, to the efficient and friendly delivery, this really was an excellent experience. Wouldn't hesitate to order again. Fantastic service
Fiona
Gloucester
35054
Verified Customer
This company should come with a health warning, as everything it sells is so beautiful - you'll want the lot
Mrs B
Peterborough
85043
55778
55777
Verified Customer
Totally satisfied Amazing customer service and delivery - plus classy products, of course This is my second order and I am so glad I found Nordic House:)
Karen
Halstead
55905
Verified Customer
Quality products, great prices & fabulous customer service - it doesn't get much better than this. Keep up the great work Nordic House.
JS
Oxfordshire
BRS11
39001
Verified Customer
Great site, wanted to buy so much more lol
Mrs S
Kettering
35069
39002
Verified Customer
Brilliant personal service, lovely website and fab products... Perfect
Mrs M
Nottingham
LB385
35053
LB571
Verified Customer
Perfect product, perfect delivery. Well done, Nordic House. You can be proud of your high standards.
JL
Ipswich
55905
Verified Customer
Just to say how delighted I am with my recent order – in particular the Grey LED candles and remote control. They look so much better than in the photograph with a lovely gentle flicker and the remote control makes them so easy to use. As usual, everything was beautifully packaged with care and attention to detail. Brilliant service and I can’t wait to order again. 5 stars from me!
Kim
Perth
85041
85039
85038
Verified Customer
Above and beyond customer service. Beautiful product well packaged
Mrs S
Brentwood
55676
Verified Customer
I purchased pillar candles and dinner candles, the 5 quality is immediately evident. The amount of packaging is exactly right and has a personal touch, like a gift being prepared. I ordered on 9th October and received it on 11th October, how good is that? I am very happy to recommend Nordic House to my friends
Mrs T
Northamptonshire
66322
55929
Verified Customer
Absolutely gorgeous and unique candle holders They are looking amazing in my home. Truly a fantastic company with great quality products, quick and excellent delivery service and excellent customer service Receiving a phone call after ordering adds a lovely personal touch. I am definitely a very happy customer Will certainly be ordering again :-)
Mrs S
Falkirk
15010
15009
Verified Customer
I am currently renovating a house in France and chose several items from Nordic House - the beautiful wire baskets on wheels are amazing and work very well for storing newpapers, blankets etc etc. I will definitely shop here again and will look forward to seeing what new things they stock in the future.
Dee
Brighton
55748
55691
Verified Customer
Absolutely satisfied.
Eszter
London
66047
66048
66258
Verified Customer
Such a lovely company to order from. Sadly, my goods were damaged on arrival despite the excellent packaging. I spoke to a member of staff to explain and was sent a replacement straight away, which I'm happy to say arrived in one piece. I cannot rate Nordic House highly enough. Gorgeous products, excellent customer service and friendly staff. If only all companies could be like this
Mrs R
Cheltenham
10104
Verified Customer
I have used Nordic several times and find their service excellent, goods are as described and beautifully packaged.
Collette
County Down
BRD77
BRD65
Verified Customer
Amazing products, quick delivery and excellent packaging.
KC
Doncaster
85089
Verified Customer
What can I say fantastic service. The packaging was out of this world and you could certainly see the care and attention of how well it was packed. A big, big thank you to the lady who packed it who was Rachael - I know this as she kindly put her name on a compliment slip for me. Also enclosed was a brochure with a cute heart candle, a big thank you to you all... Georg lantern to..xxxxxxxx
Miss R
Wolverhampton
66046
BRS11
NH016
Verified Customer
Excellent service - all good packaged perfectly and they look stunning
Margaret
Peterborough
55894
67146
Verified Customer
I placed my order on Saturday and received it by Tuesday Amazing service with beautiful products, I ordered a mixture of items in glass and other materials, all of which was wrapped carefully and presented beautifully I have already started filling my basket again Thank you very much again
Mrs Powell
Birmingham
67135
55970
Verified Customer
Emma from Nordic House called promptly after the order and organised a date for delivery. Everything went off perfectly and the pendant light looks fantastic, very pleased overall. Got a gorgeous heart shaped tea light with the delivery, nice touch.
Mrs Gani
London
85004
Verified Customer
Great customer service and product
Ms C
Berkshire
BRD84
Verified Customer
Lovely company...will be using them again.
Mrs M
Berkshire
55746
55891
Verified Customer
Best customer service I have ever received when shopping for ANYTHING online. Beautiful hanging planters, very well packaged and a lovely call to confirm details after placing the order. Emma is amazing, give her a pay rise
Mrs M
London
60002
60017
Verified Customer
Absolutely gorgeous lantern that looks fab in my porch. Service was excellent, loved the warm and friendly phone call to state when item had been dispatched. Will be shopping at Nordic House in the future.
Miss H
Taporley
55001
Verified Customer
Kate, Thanks for your help this morning. The mirror is now up! Your customer service is second to none and thank you to Tammy also who was so helpful yesterday.
Claire
Teddington
35005
Verified Customer
The wrought iron candle holder I ordered is absolutely lovely and exactly how I had imagined it. The lady on the telephone was very friendly and the item was delivered the very next day. I will order again.
Mrs B
Berkshire
66046
87003
Verified Customer
Fantastic communication, product exactly as expected, delivered terrifically fast. I would not hesitate to recommend this company and look forward to using them again in the future.
Simon
Northants
BRD62
Verified Customer
Love my lanterns.
Mrs B
Hemel Hempstead
55212
55211
Verified Customer
Very satisfied with the products I have bought from you,your customer service is second to none most delightful conversations I have ever had.
Mrs Law
Prestonpans
LB464
75016
Verified Customer
As a business owner myself I'd love to give some constructive criticism, but I can't! Everything is seamless - from order to delivery. The products are fantastic - niche market with pricing etc but life long pieces and that's why we spent our wedding money on pieces that we love and knew would fit into any decor scheme as time moves on. I love your brand and everyone who enters our house soon learns about you!! Good luck with everything you do. We will definitely be purchasing again!!! ;-))
Ms C
East Sussex
15010
15009
Verified Customer
Amazing service and loved the lanterns
Mr R
London
55003
55001
Verified Customer
Thank you Emma for your excellent communication regarding my order. Usually I receive generic emails about orders I place online with other companies but it has been lovely and refreshing to have personal customer service from yourself. I am very pleased with my order. I was worried that the faux trees may look too false and plasticky but they are fabulous and real good quality and life-like. Thank you,
Mrs H
Mowbray
LB385
LB386
Verified Customer
Every product I have purchased over the past few years I have been delighted with. The quality, delivery and customer service is excellent. If you are looking for unusual scandi type items that are both contemporary and stylish as gifts or for the home I'm sure you will be delighted.
Dawn
Durham
67132
67166
15001
Verified Customer
What a lovely company. Their customer service is outstanding (a real rarity). It's the little things and Nordic House know how. Love my mirror - super fast delivery and I have just put my name down for a catalogue
Vicky
Stockton-on-Tees
35005
Verified Customer
I was 100per cent satisfied,both with hurricane lamp,delivery and excellent customer service.
Margaret
Cardiff
BRS11
66322
67148
Verified Customer
Superb customer service. Beautiful high quality products and very speedy delivery. I will definitely use this company again and refer them to friends
RC
Maidstone
55676
35006
Verified Customer
I buy a lot online, but this time was different when I opened the box and saw the way my plates were packed. The best wrapping I ever seen. I am really really really happy with the swedish plates and will be completing the collection for sure. Amazing customer service, we can feel the love they put into their work.
Ms M
London
55697
55696
Verified Customer
The item itself is stunning
Mrs T
Exeter
15017
Verified Customer
I quite simply love ordering from Nordic House, great products and wonderful customer service. The staff are always so friendly and make you feel like you're dealing with real people and that your order no matter how small is important to them.
Stephen
Bedford
55809
Verified Customer
I bought the outdoor pillar candles and candles in a tin for a summer party, both amazing. Service and delivery were amazing. First class service.
Lindsey
Lincoln
55807
55030
55032
Verified Customer
Friendly customer service, prompt delivery, lovely items
Eliza
London
87004
55777
35012
Verified Customer
Thank you Nordic House team. My order came very quickly and was exactly as I'd expected. Ordering through your website was a very simple process and I will certainly use you again.
Mrs B
Truro
67167
Verified Customer
Very smooth purchase process.
Miss P
London
85056
85005
Verified Customer
Great customer service. I received a call prior to delivery to check that I was still happy with my order & to confirm the delivery address before shipping. The order arrived quickly & I was really pleased with the quality of the products. In the delivery documents, I received a tea light which I thought was a nice touch. Emma was very friendly & helpful. Have recommended Nordic House to friends.
Gemma
Derby
55893
55892
Verified Customer
Such a quick turnaround from ordering to delivery - could not be more impressed. Standard of quality of products was also excellent.
Mrs A
West Lothian
LB549
15013
Verified Customer
Emma you have been fabulous, thank you so much for the level of service. I'm confident I will be back shopping again very soon with you to add to my current collection. Thanks Again.
Miss P
Keighley
75016
Verified Customer
Pre-delivery courtesy call which affirmed this is a company that has a great customer service policy. Product was delivered speedily and well packed. The rug ordered was the stunning circular denim and seagrass one which I have not unpacked yet. Waiting until the re-furb in our living room. Can't wait.
Paula
Cupar
55866
Verified Customer
I ordered this lovely mirror online and was immediately called personally by Emma checking on access etc as it is a big item. It arrived well packaged and was simple to put up. It looks great in my kitchen. I have bought other items from Nordic House and all have been of good quality. I will, no doubt, buy from them again.
Mrs B
Farnham
35007
Verified Customer
Shopping with Nordic House was nothing less than a joy. The personal touch from Emma (completely lovely on the telephone & very efficient), along with the prompt delivery & excellent packaging, provided customer service rarely experienced these days. As for the product itself (two carved wall panels), well, they are truly beautiful, & just what i was after for my garden wall. Thank you so much.
Ms W
Derbyshire
55680
Verified Customer
Nordic House truly deserves this rating. From ordering to delivery I was kept informed and after delivery a phone call to ensure I was happy with my goods. We live on the Isle of Skye and although there is a bridge some companies do not deliver here and if they do it can take a long time and be expensive. Not so with Nordic House - fast delivery and I am very pleased with by purchases.
Ms M
Isle of Skye
54024
55793
23001
Verified Customer
Thank you so much for your outstanding service, very speedy delivery, and I absolutely love the gorgeous pieces that I received today, Nordic house have the most exquisite items for home decor that you wouldn't find anywhere else. Thanks again......
Anne
Glasgow
LB397
23001
Verified Customer
I am so pleased with the products I purchased from this fantastic store. The customer service was the best I have experienced when purchasing online, a lovely lady called Kate was extremely helpful in sorting a small problem quickly and efficiently. I will definitely be ordering again from this company can't recommend them enough.
Terri
Berkshire
55793
Verified Customer
The product is beautiful and customer service experience so attentive and personal - thank you
Rachel
Staffordshire
35005
Verified Customer
The products are wonderful and we are taking some to Corfu as presents for my wife's Swedish uncle who will be celebrating his 70th birthday. He has been renovating a property in the mountains and each item will fit perfectly with the decor. Thank you for the continued 5 star products and customer service.
Phil
Ashford
85069
55809
Verified Customer
Gorgeous light fittings now in position in our bedroom, Delighted with them. Arrived well packed and intact Thank you for excellent customer service.
Diane
Corby
85056
85005
Verified Customer
Amazing customer service Beautiful products Thank you
Mrs K
London
85062
55212
55211
Verified Customer
Great products, great service, packed safely and delivered on time, very happy
Judy
Edinburgh
15011
20013
Verified Customer
The leather handled lanterns are very smart and stylish, and Emma was extremely helpful with advice on candle sizes and quantities.
BW
London
66124
55211
Verified Customer
Couldn't fault anything with this order. I felt Nordic House were very conscientious in ensuring my order was fulfilled to my needs. Delivery was spot on. The delivery driver phoned me 30 mins before delivering my order to ensure I was at my house.10 out of 10 to both Nordic House and the delivery company.
Fiona M
Ross-Shire
55179
55003
Verified Customer
Fabulous
Gina
Gwent
55173
Verified Customer
Excellent customer service. Was contacted day after ordering online to discuss delivery arrangements and received a follow up email to confirm details of the call. Delivery was quick (4 days) and item was very securely packaged. Delivery firm was also great and allowed me to choose a delivery day that suited me. All a very positive experience.
Louise
Somerset
15007
Verified Customer
Everything was excellent: the products, the delivery (came the next day) and the customer service. Prompt, professional and personal.....perfect
Mr B
Norfolk
55814
87003
85016
Verified Customer
Extremely happy with the product, delivery service and above all the personal touch. My daughter will, I am sure, be delighted with the candles on her special day. Thank you so much, we will not hesitate to both use you and recommend you again. Best wishes Rita
Rita
Chichester
55807
Verified Customer
Fantastic product and service. So happy with my purchase. Many thanks.
Margaret
Alderley Edge
15009
Verified Customer
Great products, great service, packed safely and delivered on time, very happy.
Katrina
Huntingdon
18010
18013
55874
Verified Customer
Customer service was exceptional, really impressive. Will be ordering again
Simon
London
55003
LB057
55001
Verified Customer
Very satisfied with everything. The personal touch is lovely, it makes you feel special and that your order is really important to the company. Thanks
Jacqui
Merseyside
67147
55763
67132
Verified Customer
Thank you.
MS
Herts
66048
66258
55655
Verified Customer
Very satisfied. A human at the other end of the phone ....whoop whoop who was extremely helpful and lovely to talk to . Notification of order and delivery was very efficient and the delivery was very prompt and well packaged . 10/10 Well done ..keep up the good work
Deborah
Derby
85072
Verified Customer
I am very satisfied thank you Lovely mugs, nice size and just as described. I do love Nordic House. Something very different and excellent delivery service.
Isabel
Cambridgeshire
55695
Verified Customer
I love what I bought at Nordic House. All the products are so beautiful and of a very high quality. Will definitely be buying more again. The customer service team go out of their way for you and add a lovely personal touch.
Rachel
Co. Antrim
55872
55777
67137
Verified Customer
Very satisfied and such pleasant staff when phoning to place my order, will certainly use your services again when in need and pass your details to others.
Mary
Shropshire
66322
BRS11
10104
Verified Customer
Beautiful items. Brilliantly packaged.
Julie
Ely
67132
NH016
85063
Verified Customer
I wanted very specific flameless white candles for my wedding but they were out of stock. I rang Nordic House to find out about future stock and received amazing customer service. Emma emailed me when they were back in stock, I ordered, they arrived promptly, well packaged and exactly as described. Fab experience and will definitely use them again.
Gloria
Solihull
67081
Verified Customer
I unfortunately had a problem with one of the items delivered, and Nordic house replaced it quickly and without question. They were charming in their communication and always followed up with a telephone call. Am so impressed by their fantastic items, speedy delivery and amazing customer service. Am looking forward to placing another order very soon.
Sharon
Surrey
85038
85040
85039
Verified Customer
More than happy...thrilled. Customer service beyond expectations, items to die for. Thanks
AR
Bolton
55674
Verified Customer
I was so excited to receive my parcel and even more excited with the items enclosed. Everything is such good quality, the pictures in your catalogue are so true to life. One of my items(the bamboo candle holder)was a present for a friend, he is delighted with it. He now has a catalogue I gave him. It was a pleasure speaking to you on the phone, so friendly and polite. Many Thanks.
Patsy
Oxfordshire
55858
85063
81006
Verified Customer
Great Customer care team The products arrived very securely packed and the lanterns I ordered are just fab Thank you so much
Tamara
London
55541
55540
Verified Customer
Excellent service from Nordic house. Placed my 1st order on Friday for the natural tree table and it arrived this morning. Product is stunning. I had been pondering this purchase for months and I'm so pleased I decided to buy. Emma delivered outstanding service keeping me up to date on my order and even called me to thank me for my order I don't think a company has ever phoned to thank me before
Sarah
Kent
55772
Verified Customer
Lovely products excellent customer service. So pleased with my stunning large faux olive tree.
Sarah
Norwich
LB384
Verified Customer
Nordic House has always supplied lovely items very swiftly whenever I've shopped with them.
Suzanne
Hampshire
55687
Verified Customer
Excellent customer service and follow up. Rustic bench beautiful and of a high quality.
Kim
Durham
55605
Verified Customer
I have ordered a number of things recently from Nordic house and they have all been beautiful. I love the quality and don't think it's too expensive at all. The customer service is the best I've known and delivery is incredibly fast. I would highly recommend this company
Anna
Peebles
BR272
Verified Customer
Thank you very much for a professional customer service, ‎quick delivery and absolutely stunning carved wood wall panels‎ which we used as a headboard. Will not hesitate to recommend your website at any time.
Egle
Llandudno
55670
Verified Customer
Very good and efficient service, thank you
Sallie
Guildford
55133
85089
85088
Verified Customer
Thank you for such a great service and I love the candles.
Elizabeth
Aberdeen
BRD84
Verified Customer
What a wonderful service and excellent communication throughout. Will be passing on the website to my family and colleagues as an absolute delight to deal with. Thanks again
Deborah
Essex
55560
Verified Customer
I have ordered twice from Nordic House and each time I've been delighted with the service and the goods. I feel sure I will be making many more purchases.
Pat
Norwich
67080
75003
Verified Customer
If possible I would rate them 6 stars I've never received anything before so well, and beautifully, packed. They are brilliant and the goods are delightful.
Janet
Cornwall
55134
55133
55807
Verified Customer
Super-fast delivery (ordered around 4pm one day and the goods arrived the next day). Excellent customer service; I was phoned to check my delivery address before the item was posted out. Nice products (I ordered two reclaimed wood trays).
Charlotte
Surrey
55811
Verified Customer
The customer service level on the telephone was absolutely outstanding. I spoke to a lady called Emma and she was very friendly and helpful. She answered all my questions and it was very refreshing to hear a voice at the other end who clearly gave full thought and consideration to making me feel a valued customer. She alleviated all my concerns and as promised I was thrilled with my purchase.
AD
London
55671
Verified Customer
Wow! I've just received 2 glass display domes less than 18 hours after ordering and they are in perfect condition. Beautifully packaged and they look absolutely amazing. Fabulous products, another order is imminent. Well done!
Sue
Derby
BR371
Verified Customer
Wow Fantastic products delivered within 18 hours of ordering, intact. 2 Large display domes which I'm thrilled with. Well done Nordic House.
Mrs W
Derby
BR371
Verified Customer
Very friendly and helpful
Lauren
Poole
35005
Verified Customer
Beautiful product, amazing customer service and quick delivery. Couldn't have asked for any better Thank you very much Nordic House
Hannah
Exeter
55774
Verified Customer
Everything about Nordic House was excellent, lovely candles, very quick delivery and very helpful customer service. Will order again in the future Everything about Nordic House was excellent, lovely candles, very quick delivery and very helpful customer service. Will order again in the future :) and have passed the link to the site on to friends.
Laura
Chelmsford
85041
85038
Verified Customer
Beautiful mirror - quite unique and guests have already commented on it Excellent customer service - helpful and friendly
KW
Co. Antrim
35009
Verified Customer
Excellent as always
Sandra
Newark
55837
55753
LB346
Verified Customer
Very helpful staff and fast delivery
Mrs C
London
55201
55348
Verified Customer
We really love the velvet throw I wanted it for my double bed so wish it was just slightly wider. But lovely fabric and keeps feet extra warm. We are also happy with candles they burn well and the black colour looks great with our dark decor. I also bought some tea light holders and love the way they glow I just wish they would make the bottoms flat so the tea lights don't slip to the side.
HC
Chichester
55796
BRD69
BR328
Verified Customer
Excellent items and customer service.
Priscila
Berkshire
67084
55212
Verified Customer
Excellent customer service from ordering to delivery. The gift is beautiful. Well done you have got it right. Thank you
Mrs R
Bodmin
55802
Verified Customer
Beautiful piece of furniture and very fast delivery. Phone call from Nordic House was a nice personal touch and appreciated.
Jo
Durham
20023
Verified Customer
From the time ordering to the time of delivery excellent service. It makes a change to get a text advising the time of delivery and actually arriving between the time given, on past experience with previous orders made with OTHER COMPANY'S you end up waiting in ALL day and sometimes still not delivered. I certainly will be ordering from Nordic House again and recommended to family and friends.
Barbara
Cheshire
54007
54006
54005
Verified Customer
Really impressed with the friendly, personal and efficient service from Nordic House. Was slightly taken a back to get a call to thank me for my order but it left me feeling valued and also that they see me as an actual person and not just a number Love my new purchases - really good quality and stylish pieces.
Catherine
Ascot
85028
35003
Verified Customer
Wonderful, friendly and efficient customer service, excellent service. Will use again.
Kate
Suffolk
85003
Verified Customer
I was delighted with my order and the whole experience. Emma's call to let me me know what was happening was charming. When the order arrived it was beautifully wrapped, my husband even commented it was like Christmas I will certainly use your company again.
Shona
Shetland
75035
BR125
BR377
Verified Customer
Thank you so much for the great service you provided on my recent order. I ordered two of the bubble glass lanterns they arrived the next day and I love them I would not hesitate to buy from you again, thanks Published
Lorna
Liverpool Merseyside
54014
54013
Verified Customer
Just wanted to drop you a quick email to say Thank You for the great service you provided on my recent order. The items arrived the next day and were packaged extremely well. I will definitely be shopping with you again and I have also recommended you to my friends & family. The candle holders I ordered are beautiful, I love them!! Thanks very much
Lorna
Liverpool
54014
Verified Customer
Absolutely first class, prompt, efficient service, would highly recommend.
Penny
Worcestershire
BRS69
NH016
Verified Customer
I had a lovely phone call from Emma following up on the online order I had placed. A very quick and swift delivery of our candles. And a great professionals follow up email to ensure all was fine. Great, every business should be like this
Soren
London
55741
Verified Customer
Really liked the website and order arrived the next day. Excellent service, thank you.
Rachel
London
55839
55838
55634
Verified Customer
I have ordered from Nordic house on many occasions and have never been anything but 100 satisfied with the quality of the product, the customer service, and their attention to detail. It is always a pleasure to shop with them.
Alison
London
66045
66339
Verified Customer
very satisfied thank you
Carole
Manchester
55796
Verified Customer
Very satisfied with product. love it. will happily shop here again..
John
Yorkshire
35009
Verified Customer
I have to compliment you on all aspects of your service and product !! First class from start to finish, well done.
Eric
Maidstone
66258
Verified Customer
Excellent, cannot praise these guys highly enough from ordering to delivery all professional yet very personal too, they're fab x Published
Amanda
Guernsey
LB531
Verified Customer
Extremely Goods were also stunning
Deborah
Gloucester
55212
55211
Verified Customer
Really excellent and very personal service - staff so helpful - a joy to deal with. So pleased to have a reliable company to order from and who provide such unique and inspiring products.
Bev
Cheshire
35015
Verified Customer
excellent service and very fast postage. Very happy with my purchase.
Lisa
West Sussex
BRS23
55633
NH016
Verified Customer
Beautiful products and very quick delivery. Excellent service all round - thank you
Vanessa
Wolvey
55133
55134
55619
Verified Customer
Items were as great as they looked It was a nice touch to get a phone call the morning after i ordered the items online to discuss delivery logistics which was both thoughtful and necessary. Couldn't recommend highly enough. This was my fourth order in equal months and always great quality and on top
Marcus
Gloucestershire
55515
54013
Verified Customer
Very satisfied with Nordic House. Goods arrived as stated, well packed and really lovely. Will certainly look at this website again in the future. Customer follow up to a query was very prompt. Thank you
Debra
Isle Of North Uist
BC094
Verified Customer
THE most delightful company, service and products. I love the products, and they are well priced I think the company has wonderful and quite personal customer service. I find them efficient, professional, yet very approachable, and the delivery and packaging are excellent. my very favourite company
Gillian
Cambridgeshire
BR345
BR344
Verified Customer
I have never once been dissatisfied with the quality of product, delivery or customer service. I absolutely love this company and recommend it to family and friends.
Anna
Aylesbury Bucks
55788
85038
85041
Verified Customer
Beautiful products and excellent customer service
Alexandra
Newcastle Upon Tyne Tyne And Wear
55685
Verified Customer
Very pleased with the box of candles and piller candle that I got, my daughter bought me 2 glass candle sticks from Nordic house for them and they are absolutely gorgeous, the candles burn very well, and look beautiful displayed on my mantlepiece
Anne
Glasgow North Lanarkshire
LB197
BRD66
Verified Customer
Great customer service Even when I ordered the wrong colour cushions and had to ring them, they calmly changed the order with absolutely no fuss.
Gilly
Wiltshire
BR358
Verified Customer
Great customer services when contacted twice, once re product and then again regarding a 'delayed' delivery according to the courier which actually turned up within the 1-3 day delivery window in the end.. Extra large pouffe is great quality and a great addition to our home
Anna
Harpenden
55773
Verified Customer
Dear Jodie, Today I received a parcel you packed. It made me cry. I have never received such a beautifully packaged parcel. Each of the very fragile items was in tact and a joy to open. I thought that a person who would package items so carefully should be recognised, because it is the passion we bring into the little things that make the big differences in life and business. For this reason, if you are not the boss, please pass this on to the boss, because you are amazing and your boss should know it. Thank you for making my day.!
Brunhild
Liverpool
55837
Verified Customer
The items were as beautiful in real life as they were on the website. I bought Christmas decorations. They fragile glass ornaments and were exceptionally well packaged, it was a treat to open. Their customer service was great too.
Ms W
Merseyside
75009
75001
75011
Verified Customer
Such good service. Ordered it on a Friday morning, received a call later that day to say it would be with me by the following Monday but received it the next day Unreal Great product too which looks super in our hall.
Chloe
Harpenden
55773
Verified Customer
A very impressive service from beginning to end.
Jilly
Bridgend Mid Glamorgan
BR125
BR126
BR344
Verified Customer
Excellent customer service and fantastic products. Made to feel valued customer. Definitely be shopping with this lovely company again. They go above and beyond normal customer service. Thank you
Ben
Wigston
55837
55825
Verified Customer
I would highly recommend this company without hesitation, customer service is excellent, I have never received a call from another company thanking me for my order and confirming despatch and delivery. The items surpassed my expectations and it was beautifully packaged. Staff were very friendly and competent an all round pleasure to purchase from.
Mrs G
Arbroath Angus
BR358
BR366
Verified Customer
I was looking for some unique items to decorate my home and found just what I was looking for on this site. I ordered them on Thursday evening saying as a special note it would be fab if they could arrive by Saturday but given the short notice did not expect them - and that's exactly when they arrived brilliantly wrapped -I am very happy with both the quality and service truly 5 star Kim
Kim
Windsor
LB509
55821
55788
Verified Customer
The rugs have just arrived, super efficient, thank you. They are absolutely stunning. All good wishes
Chris
Newton Ferrers
25014
Verified Customer
Excellent service very stylish products .
Yvonne
Windsor
25019
55168
Verified Customer
Fabulous pieces, excellent customer service, spot on delivery
Mrs R
Yorkshire
LB506
15010
Verified Customer
Excellent products and customer service
Miss W
Manchester
55212
55211
Verified Customer
Not only nothing to fault but a rare occasion when I was blown away by the service, by the delivery and by the product. I have been searching for large storm lanterns for ages and was recommended here. The product wasn't cheap but v high quality. From the moment I ordered I had several emails and calls arranging delivery. The products were packed incredibly well. Highly recommend.
Keith
Benfleet
55179
55001
Verified Customer
Items were beautifully presented, and Emma in the customer services department was a delight to deal with I look forward to dealing with Nordic House again in the future...
Mrs R
Lymington Hampshire
BR043
LB498
BR287
Verified Customer
Superb service and good quality gifts topped by very polite happy helpful staff Plus that little extra , a little surprise gift, Thank you.
Maureen
Warlingham
BRN11
BRD11
Verified Customer
Great customer service -lots of help on delaying delivery until a suitable date. Also updated me regularly on order progress.
Sharon
Cambridge
55212
Verified Customer
Was very impressed as always. Kind regards and thank you Emma for your wonderful customer service
Mrs Wilkinson
Guildford
55348
LB217
23004
Verified Customer
I was extremely satisfied on all aspects of my order I cannot fault what so ever Will certainly recommend to other shoppers
Magnus
Perthshire
55179
66048
Verified Customer
Lovely team any Nordic House they made the customer experience exceptional.
Ms C
Dorset
65020
Verified Customer
The service I received was great and second to none. The products are great and is exactly what I was looking for. The price was the cheapest I saw on the interest by quite a lot so was very pleased.
Ricky
Kettering
55604
Verified Customer
Thanks to Kate for her lovely efficient and friendly manner. Great customer service.
Alice
Falmouth
55551
Verified Customer
Delighted with the customer service and quality of these products. Really fast delivery.
Mrs Robb
Shetland
55671
Verified Customer
Great customer service experience. Order placed Sunday evening & parcel delivered the following Wednesday morning. Parcel wonderfully packed by Jill which meant item arrived safely without any damage. UK Post (delivery service) sent email with delivery time slot - you could monitor your parcel number & where it was on the route. Parcel arrived well within the one hour time slot.
Mr D
Dunblane
66048
55179
Verified Customer
Shopping at Nordic House has been a very pleasant experience and I am delighted with my choice of lantern. I particularly appreciate the kind attention of Kate in Customer Service, who dealt effortlessly with my last minute change of mind - thank you. The quality goods were thoughtfully packed and arrived speedily on the next working day. Brilliant service
Alison
Kent
66331
55201
Verified Customer
Have just received my Tealight set. Very impressed with the information about the delivery time. It is absolutely beautiful and arrived on time and very well packaged. My daughter has her eye on it, so I may be buying another soon !! Thank you.
Pauline
Camberley
55689
Verified Customer
I missed my delivery and called customer service. I spoke to Lucy who was incredibly helpful in rearranging delivery. She followed up 3 times of her own accord to keep me informed and I am certain my package would not have arrived in time without her help. I am so grateful to her and the Nordic House team for the exceptional service I received. Love the product & will definitely shop again. Thanks
Farzana
Netherlands
BRN54
Verified Customer
Brilliant customer service, the phone call after I ordered was a lovely touch. Will be ordering again
Mr E
Wiltshire
BR330
55774
Verified Customer
Good quality, stylish products. Excellent service with quick delivery by a reliable courier service. Everything is always beautifully packed. This company is a pleasure to deal with.
Johanna
Preston
75013
LB530
LB529
Verified Customer
I shall come back to this company again and again and again, because they have a lovely range of products, everything arrives quickly and beautifully packed, and the staff are exceptionally pleasant and helpful
Susan
Fife
66339
55536
66573
Verified Customer
Beautiful products and excellent customer service, above and beyond what I would normally expect. Delivery was speedy too.
Ms H
Hampshire
66339
55338
55741
Verified Customer
Gorgeous natural products with a quality finish and customer service second to none.
Vivienne
Devon
BR344
55829
Verified Customer
Very high quality items. With chrome storm lanterns you definitely get what you pay for. Mine was robust and attractively proportioned.
Miss Nolten
London
55201
85043
55839
Verified Customer
Excellent service.Goods first class
Elspeth
East Lothian
66322
55780
Verified Customer
I was extremely satisfied. Emma and Lucy were amazing and so friendly with honest interest - it really felt like the customer is king The products that I'd ordered are all lovely. Also, I had an item that was broken replaced in no time. I will definitely order from Nordic House again.
Mrs Alonso
Richmond
55832
85055
Verified Customer
Very satisfied with order of beautiful and unusual, seasonal candles. Order process on line, was very easy. My previous order, made by telephone, was also very easy. Prompt delivery and well packaged and protected. I shall soon be ordering further items from your ranges of unusual and great quality items.
Jonathan
West Sussex
BR287
BR348
Verified Customer
Good quality items, very quick delivery, and very responsive and friendly communication.
Ms A
Swansea
55724
Verified Customer
I am very satisfied with delivery as was extremely prompt my goods are excellent, such gorgeous items and I can't wait to put everything I have purchased out. Customer service it as another level. Everyone I have spoken to are extremely polite and friendly. Can't wait to make another purchase Thank you
Kelly
Essex
NH016
10104
Verified Customer
Lovely quality products. Very well packaged for transit. I am now on my 4th order.
Bev
Berkshire
75012
75013
75018
Verified Customer
The service was OUTSTANDING
Mrs Richards
London
BR287
BR348
Verified Customer
Thank you so much for my FABULOUS shoe rack!! It's absolutely lovely, and I am really pleased with it. (I'm not using it as a shoe rack though - I'm using it as a low table in my coastal flat to display plants and ceramics!) Gorgeous! Please thank everyone involved - brilliant customer service as always! My purchase was so carefully wrapped too - and for it to arrive the day after ordering was amazing!
Lynne
Folkestone
20012
Verified Customer
This is the first time I have ordered from you - I am DELIGHTED, thank you. Goods arrived v.promptly and beautifully packed. I will be using you again.
Mary
York
55802
Verified Customer
I was very satisfied with the whole process. Your website was easy to use, Emma called me to confirm the delivery details and all items were packed very well and arrived safely.
Maureen
Chelmsford
55800
67109
55686
Verified Customer
This is a beautiful lantern , I was so pleased with the service , and the goods.
Ms Lewis
Bristol
66046
55781
Verified Customer
Absolutely lovely product (white shoe rack), carefully wrapped and delivered the day after ordering. Really excellent customer service too.It's a pleasure to buy from such a company. Well done everyone at Nordic House.
Lynne
Folkestone
20012
Verified Customer
The purchases I made are really beautiful and would enhance any room. Delivery was very prompt and the goods packaged to an extremely high level.
Margaret
Dundee
85046
75027
LB510
Verified Customer
Excellent all round, very pleasant staff and would certainly recommend. Like shopping used to be wtth personal touch. Thank you very much.
Mrs H
London
55559
55765
Verified Customer
Very easy to deal with and order from. One comment would be that there could be more photos and descriptions on the website - I would have ordered more.
Kim
Co. Down
55753
BR330
55763
Verified Customer
Beautiful piece of wall art
Mrs K
Harrow
55680
Verified Customer
I was extremely impressed with the personal customer service received both when I had a problem using my discount code and when one of the items arrived damaged. Staff are very polite and efficient. Ease of ordering and the delivery system are equally good but it is the personal attention that would make me recommend Nordic House and have made me a happy repeat customer.
Mrs S
Sussex
75013
75012
67078
Verified Customer
First time buying from Nordic House will be back
Mrs S
Gravesend
55828
25012
Verified Customer
Excellent service and lovely products. Extremely happy with all purchases and would definitely use again and recommend to friends.
Ms D
London
55763
Verified Customer
The products I ordered were absolutely gorgeous and so beautifully and carefully wrapped. The delivery was super quick - the fastest I've ever received without paying extra I will definitely be shopping with Nordic House again soon.
Lucy
Cornwall
66322
55689
Verified Customer
First class service and such a quick delivery. I will differently order from Nordic House again. The cushion were exactly what I was looking for and such a good price . Many Thanks
Miss T
Solihull
BR358
Verified Customer
Very satisfied with my driftwood candle stick...its beautiful Receiving a telephone call from Nordic before goods were despatched was a nice personal touch.
Mrs B
Stoke
15009
Verified Customer
The delivery was perfect and very pleased with product. The photos don't really do the colours justice. Thank you very much. Will definitely order again
Mrs H
Glamorgan
LB197
LB196
LB195
Verified Customer
A beautiful range of items on the website. Very quick delivery with the items carefully packed. I will use this company again.
Mrs R
Lancashire
75013
LB530
LB529
Verified Customer
My order (wood carvings) arrived very well wrapped and protected, each in its individual bubblewrap and box. They arrived exactly when they were suppose to, but most of all, they are gorgeous. They will be suspended on ribbons on large hallway floor to ceiling windows and will undoubtedly look even more beautiful that I had imagined.
Ms N
Kent
55817
Verified Customer
One of the nicest companies that I have ever dealt with. Beautiful products along with the highest standard of customer service - everyone is so friendly and helpful. Cannot praise enough - especially Emma who handled my order - thank you Will be shopping with you again
Ms S
West Sussex
85055
Verified Customer
I've ordered with Nordic House for a while now and I cannot express enough what a fantastic company they are, customer service is second to none and of course the goods are received in perfect order. They really are my favourite online company to buy from... Superb service, great choice, if only my friends and family know how lucky they are to be receiving a Christmas gift from me via NH
Mrs L
Gwent
55619
LB498
BR343
Verified Customer
UK to Ireland delivery in two days, quicker than advertised. Beautiful products - top quality. Personal service & status about order - personal emails, not just automatic emails. Pre-ordering I had a product enquiry - instant and friendly help by phone. Second time I bought from Nordic House - just as good as the first time. Will definitely buy gifts here again. Highly recommended.
Ms R
County Galway
66048
LB579
Verified Customer
The lanterns are stunning, had a problem buying my last one, Kate from Nordic House called me and sent me email, to help with my purchase. Emma calls after your order is placed to "Thank you" for the purchase and to clarify delivery details. Everyone is so helpful and friendly makes a buying a real pleasure, not only do get an amazing product you also the same level of amazing customer service.
Mrs E
West Yorkshire
55179
Verified Customer
Excellent experience,very friendly & helpful customer service .Sheepskin cushions are delightful,a true bit of luxury.Plus next day delivery.i would recommend Nordic House to friends & family.
Mrs L
North Yorkshire
25012
Verified Customer
Excellent service. Lovely delivery man. Product fantastic and love the heart candle touch I have specified lots of your stuff to my clients - keep up the good work - love it
Ms L
Worcestershire
65020
Verified Customer
I just wanted to write a quick email to say thank you so much for my lovely items I ordered. Not only a super quick delivery but a courtesy phone call too to double check my address. The items are wonderful and I will definitely be ordering from you again. Thank you.
Tania
London
55618
BR375
55815
Verified Customer
Love my candle holders such good quality. Super speedy delivery. I have bought before on the website and I will continue to do so
Ms N
London
LB357
Verified Customer
Absolutely excellent service and delivery and the items I ordered are wonderful. Will be ordering from you again. Many thanks
Mrs P
London
66339
55732
55618
Verified Customer
I am in love with Nordic House :-) I only ordered a simple pillar candle for my table centre piece for Christmas, so didn't spend a fortune. It came very well packaged and protected from any chance of breakage along with a little freebie, which was a lovely surprise I will be definitely be shopping with Nordic House again...top quality goods with top quality service. Definitely recommend.
Miss T
West Yorkshire
55633
Verified Customer
Ordered the 3 stainless steel and leather lanterns, they are stunning , also look good with the silver wire lights in them. Great customer service, which is rare these days and have recommended to my friends.
Mrs R
Fife
55829
66048
Verified Customer
I am delighted with my Antique Gold Glass Hurricanes. They will look particularly good over the Christmas period
Mr J
Cambridgeshire
85043
54008
Verified Customer
Superfast delivery from Nordic House, and I so loved all the pieces I ordered. Really unique and quite beautiful. I can't wait to put everything out for Christmas Also, I had a follow up email from Nordic House, just to make sure I had received my order as the carrier had noted it had been delivered to a neighbour in my absence-never had that happen before Excellent customer service.
Ms B
London
BRD87
BR343
55753
Verified Customer
Brilliant Fantastic selection, great communication, super shopping experience. If you want something "special" shop at Nordic House. Will be back
Mrs B
Hampshire
55726
BR344
BRD66
Verified Customer
Great service from start to finish, particularly in sourcing the right sized table for our needs.
Mr C
London
55772
Verified Customer
Totally satisfied with my order, what a company. Great products, superb customer service... I couldn't fault the delivery so an all round thumbs up Nordic House
Mrs L
Gwent
BR358
Verified Customer
To furnish our new home we have used over 10 different online suppliers - Nordic House is exceptional and by far the best. Personal service, great website, excellent products, very well packed - everything as it should be, but isn't all too often. Well done from us, and we will be back for more - thank you so much from a very particular customer
Mr B
Hampshire
LB290
LB391
Verified Customer
I don't give five stars very often but this company deserves every one of them. Cannot fault them. I couldn't believe how quickly my order arrived or the excellent quality of the goods supplied. I thoroughly recommend them. Thank you Nordic House
Mrs C
Norfolk
LB129
BR366
Verified Customer
What can I say? Possibly some of the best customer service out there. Ordered late on Tuesday, delivered Thursday morning. All goods beautifully packed and the quality is amazing. I will definitely order from this company again and have already recommended it to my friends. Christmas shopping will be a breeze this year. Thank you Nordic House
Lynne
King's Lynn
BR366
Verified Customer
Just wanted to say a big thank you to you all. I am absolutely in love with my large wall clock. Excellent customer service and my order came beautifully wrapped. Also thank you so much for the complimentary blue heart candle.
Ipek
Enfield
LB430
Verified Customer
I ordered a number of fragile items and the care taken packing them went above and beyond what anyone could expect. Delivery by a cheerful courier, just a couple of days after ordering, and the items are without exception beautiful. I am a very happy customer
Ms W
Surrey
66331
LB368
15017
Verified Customer
Nordic House sell beautiful products. I received my order super fast, very well packaged with superb customer care. My items arrived in pristine condition and I have been very happy with the whole experience
Mrs M
Gloucestershire
LB386
Verified Customer
I have received such wonderful service from this company, from the lovely Lanterns I ordered to the efficient customer care. I will continue to shop from Nordic House
Mr B
Merseyside
LB512
Verified Customer
I don't usually shop on line but your website is so easy to navigate and your products are gorgeous. I was impressed with the level of customer service, the quality of the packaging and the speed with which my goods arrived. I also love the complimentary heart shaped candle that was tucked inside each order. A nice touch. :-)
Mrs H
Essex
55034
55032
55030
Verified Customer
I just wanted to write and thank you for my order. Everything came beautifully wrapped and each item was absolutely gorgeous. It was like opening a present! The little candle in my receipt envelope was the perfect finishing touch. Thank you - I will definitely be ordering again and recommending you to others!
Candy
Benfleet
55753
Verified Customer
Amazing customer service and fantastic and careing follow up from Emma. The items were packaged well and arrived quickly and safely, there was also a little surprise addition of a free sample tea light. I would definitely order again. Great product, great price, even better customer service.
Miss M
Surrey
55133
Verified Customer
The customer service, products and delivery service provided by Nordic House are more than excellent. They have my custom for life.
Ms B
Somerset
54007
Verified Customer
Wonderful products, wonderful service
Mr H
Somerset
LB575
Verified Customer
Brilliant in every aspect. Love my candle holder
Ms J
Oxfordshire
55338
55776
Verified Customer
The whole team at Nordic House were a joy to deal with, from the friendly service team to the equally friendly and prompt delivery service, I would definitely recommend.
Mrs C
Kent
55692
55691
Verified Customer
The team at Nordic House are perfectionists Ordering was so easy and my package arrived a day after I sent my order,the candles are delightful and wrapped so beautifully by Jodie that I did not want to unwrap them and they were packed so securely in the box. That personal touch of the heart shaped candle with the order was very touching, so encouraging to order again, Will definitely recommend
Mrs T
Berkshire
BRF75
BRS20
LB189
Verified Customer
Absolutely adore this site never fail to find something I am after. The sale section is inviting too top it all u are situated in my favourite part of Cornwall
Mrs T
South Yorkshire
LB434
Verified Customer
Very satisfied
Miss T
Worcestershire
BRD84
Verified Customer
Very quick delivery and fabulous item. I love the large Zinc Tray and can see many decorative uses for it.
Ms J
Dorset
55753
Verified Customer
Superb company, excellent customer service Will certainly use them again
Ms S
East Sussex
66047
66046
Verified Customer
A first rate service and delivery. Good were excellent quality and substantially packed so no damage could occur in transit. Also a very fast and reasonably priced delivery to the Channel Islands.
Mrs N
Jersey
55605
Verified Customer
Everything from start to finish with my order was how i would hope it to be.
Mrs L
Oxfordshire
BRS11
66046
NH016
Verified Customer
Big choice with a personal touch. Loved my purchases and everyone has commented on them. First experience shopping with Nordic, but definitely won't be my last.
Mrs Y
Isle of Wight
55692
55811
Verified Customer
Ordered a stainless lantern as a wedding present for a very discerning bride to be. She was absolutely delighted with it. Excellent customer service received and very speedy delivery . Fabulous quality and would recommend.
Ms W
South Glamorgan
55003
Verified Customer
Beautiful products which came very well wrapped - no excess packaging, either. They all arrived in tact and quickly. I'm most impressed and will be back again. I look forward to your Christmas items
Ms D
Northamptonshire
LB464
Verified Customer
I ordered a Lantern as a gift for my self and was delighted when it arrived the next day. The item was stunning and so much care was taken with the packaging, which also included a free gift. Its such a rarity to get an online company that actually seem to care about their customers. I will be ordering my Christmas gifts from Nordic House as I know that they will be beautiful.
Miss H
Gloucestershire
66124
55212
Verified Customer
The staff were absolutely helpful and accommodating. My purchases were beautifully and securely packaged. And with a little surprise gift. They think about our experience as online consumers. And include those lovely charming touches of old, so very missed and long gone on the high-street.
Ms W
London
55601
Verified Customer
Excellent customer service from a very helpful company Received a phone call re delivery - and making sure the products reached me in tip top condition. above and beyond normal online sellers Will be buying from Nordic House again
Mr A
London
55037
Verified Customer
Fantastic products. Fast service, with care and attention to detail with all goods wrapped and packed. The lovely touch with a heart shaped complimentary candle.
Miss D
Lincolnshire
BRD70
BR377
55536
Verified Customer
I was very satisfied with product and service provided.
Mrs R
Berkshire
55590
Verified Customer
Delighted with every aspect of my first Nordic House order. I'll be back.
Ms H
Berkshire
55737
55753
55532
Verified Customer
Excellently packaged, reasonably priced, fast delivery. Would recommend to anyone.
Miss C
Stoke-on-Trent
55572
Verified Customer
Could not fault the customer service.
Ms H
Tyne and Wear
LB371
LB346
Verified Customer
From placing the order up until taking delivery of items, the staff at Nordic House can't do enough to help. I have used the company several times and would not hesitate to recommend them to others.
Miss B
Leicester
BR371
BR370
Verified Customer
I have entered excellent as this is just what my shopping experience with you was, think some firms should take a leaf out of your books, and this is why people shop on line. Thank you once again.
Mrs S
Truro
LB127
LB126
55685
Verified Customer
Customer service - 10 stars! I placed an online order yesterday, and I received the item today!! I am so impressed! You are restoring my faith in customer service.
Maggie
Swansea
BC092
Verified Customer
Just wanted to say my order arrived early this morning and we are delighted with them! Thank you for the quick despatch of the order, most impresssive! Our 3 offspring (all grown up with own homes) were here today and were eagerly browsing your catalogue. Think you can expect more orders!!! Thank you again.
Kate
Worcester
BR213
Verified Customer
I wanted to write a note to say thank you for such great customer service. I don't often do this but have been very impressed with the website, quality of the goods I ordered and swift delivery and its very worthy of a top score. I want to give 5 stars (out of 5!) to the customer service team. I am in the middle of wedding organisation and had ordered some decorative gravel. I hadn't realised the amount/size so had to order more, therefore two deliveries in quick succession. I made a note about this and the team called me back the next day as my goods were being delivered and have refunded me one of the postage costs as a good will gesture. I am extremely impressed with the service and the ladies I spoke to on the phone. This level of service and goodwill really does keep you coming back and this is how recommendations are made too. Thank you to the team and much appreciated. The hurricane lamps look lovely with the decor/gravel. Best wishes
Trisha
Guildford
BRS11
Verified Customer
Thank you so much for my recent order. It arrived quickly, solidly packaged and I'm so happy with my purchase. I will definitely be ordering again from you and I feel like I've I've found a little gem with Nordic House
Sarah
Pontefract
LB397
Verified Customer
Received my first order from you which were the Nordic Blue dinner candles and matching tealights. I especially wanted blue as it was for a meal to celebrate our 45th Wedding Anniversary which is sapphire. I found your website and it looked really classy so I ordered the candles and tealights. Your custom service was excellent and the candles looked absolutely gorgeous. They were used last night as a table display and looked stunning. The dinner candles have a timeless elegance about them. Everything burned so evenly and the clear cases for the tealights mean that the whole light glows. I have never bought candles of such quality before and will certainly use you again.
Lesley
Salisbury
BRT66
BRD66
Verified Customer
I would just like to say how pleased I was with my order that I placed during the Easter break. It was delivered yesterday (Friday) with easy tracking information provided. It was superbly packaged for transit and even had a small extra surprise included. I was really impressed and so had no hesitation in ordering from you again yesterday.
Beverley
Reading
67111
Verified Customer
I recently ordered an item with you - Ocean Dock Lantern. I just wanted to say how happy I am with my purchase!! I ordered yesterday and I received it this morning which is fantastic! The lantern is so beautiful and your service is amazing!! Thank you so much and I will definitely be looking at ordering more with you in the future!
Katie
Prenton
55494
Verified Customer
This order was beautifully wrapped and made me feel like it was Christmas! Many thanks.
Jade
Jersey
BRS66
55724
Verified Customer
I'd just like to say, the lantern which is a wedding present has arrived safely at its destination . The bride is thrilled with it . She says it was packaged brilliantly and looks gorgeous in her glass porch . Perfect. Thank you so much for your superb customer service , I will definitely be recommending your company.
Christine
Cardiff
55003
Verified Customer
Just wanted to send you this email as a thank you to say what a great website you have and what lovely products you sell. I must say that the customer service, quality of goods and quick delivery are second to none. I'm glad that I found you. From a very happy customer.
Tracey
Whitehaven
10104
Verified Customer
Thank you Nordic House for a wonderfully wrapped parcel. I have sent the candle straight on to Germany as a thank you present to my Aunty for some home knitted slippers! Good choice of candle don't you think? Everything on your site is beautiful - whoever does the buying has a good eye. Congratulations on your stock and service. I shall be buying from you again. And probably again. And......again!
Rebecca
Ely
BRD28
Verified Customer
I rarely write to companies but wanted to thank you for excellent customer service, both in the way you dealt with my order and the prompt delivery of the candles. We would recommend you without hesitation.
Michael
Chorley
BR344
Verified Customer
Just received my lovely lanterns and wanted to thank you for the amazing service and the fantastic, beautiful lanterns. Putting them outside right now, Santa should use the front door this year - very smart! Kind regards and Merry Christmas
Helen
Newbury
55003
Verified Customer
Nordic House is I have to say the most beautiful website I have ever come across. I ordered some products and then had a lovely call from one of your team confirming delivery address - made the whole experience so personal. The order then arrived the very next day! The products were as beautiful as I expected and so well packaged. I can only say a great big THANKS!
Sue
West Yorkshire
66124
55646
71105
Verified Customer
Excellent customer service, very helpful and efficient. I love the products from Nordic House very different and unique. Had a small problem with an order and it was sorted very quickly, and a new one sent out the next day. Excellent.
Miss Soave
Perthshire
55703
55819
Verified Customer
Many thanks for my parcel which arrived this afternoon. The reindeer is as gorgeous as he looked in Country Living magazine! Its lovely to shop with you, from phoning to place my order with such friendly staff to the beautiful way you package the items. Many thanks. Its nearly December so happy Christmas to you all!
Linda
Kidlington
LB501
Verified Customer
I just wanted to say thank you for the items I recently purchased from you - the chic glass hurricane, birch candles and mixed snowy pinecones - they make a stunning display when placed together. Like many reviewers before me, I was so impressed with the speed of delivery, the way in which everything was packed and the little heart candle gift. I have told my friends and I can't wait to order from you again.
Kim
Perth
NH016
Verified Customer
Just wanted to say a big thank you for the prompt delivery of my vintage washstand. It arrived 24 hours after I ordered it and was well packaged. The washstand is beautiful - I love it! I will definitely be ordering from you again and will recommend Nordic House to others
Alison
Newcastle Upon Tyne
59024
Verified Customer
Order delivered today - really impressed with speed of delivery, the item itself, and the lovely heart-shaped candle which was enclosed, which made it all the more special.
Margaret
Carlisle
NH016
Verified Customer
I have just taken delivery of my gorgeous items I ordered only yesterday. I am blown away by the cute products but also with the fantastic care taken in the packaging of them, which is both functional and attractive. I cannot believe the speed in which I have received my order (under 24 hours) wow?? Many, many thanks for bringing a spot of sunshine from Cornwall into a very, very wet Lancashire today. You are a brilliant company & I shall be ordering again soon.
Patricia
Chorley
59019
Verified Customer
Thank you so much, our lanterns arrived very speedily and in perfect order, we are also thrilled to receive a little free gift in the box, much appreciated. Great service, quality products and a lovely attitude - couldn't ask for more. Thanks very much Nordic House.
Sue
Bodmin
55211
Verified Customer
Superb Great Products, Prices, Serivice. My goods were of excellent quality. Packed so beautifully. Not many companies about these days that can match the quality of Nordic House. Well done everyone at Nordic House. Be very proud.
Sue
Hertfordshire
66258
Verified Customer
I just wanted to confirm that I received my order this morning. I appreciate the fact that the order was carefully packed and in addition, the enclosed heart candle was a lovely finishin touch..it made smile. I absolutely love the quality of the products and I'm sure it will not be too long before I place another order. Excellent and professional service ! Best wishes
Carmella
London SW4
55471
Verified Customer
Just to say many thanks - the goods arrived the very next morning, of very good quality, beautifully wrapped, and the little free present was a really sweet touch!
Debra
Brighton
55001
Verified Customer
My linen deer is exquisite. I was so thrilled when I opened your delivery. I am saving for the larger one now!
Laraine
Altrincham
LB501
Verified Customer
I really felt I had to take the time to give some feedback on my recent purchases. I ordered two kitchen bar stools which looked so classy in my new kitchen that I immediately placed an order for a third. The customer service and packaging were the best I have ever seen and experienced. The lady we dealt with gave us amazing personal service and the products arrived almost as soon as they were placed. I am delighted with my purchases and the service which I cannot praise enough. Thank you so much.
Lauranne
Pevensey
59025
Verified Customer
Thank you so much for beautiful lanterns received safely today. I am really thrilled with them, and also the little candle light which you included. The prompt service and delivery are also much appreciated.
Jane
Alloa
55590
Verified Customer
I just wanted to let you know how thrilled we are with our Nordic House delivery, I have spent all day unpacking everything and putting it all in place and we are over the moon, the building looks amazing. No breakages either which is impressive considering the volume. It's a great shame you are so far away as it would be lovely for you to see. Anyway, thank you again for your help. I am sure that I will be in touch for a top up order at some point - the wall lanterns look stunning in particular and have transformed our Bar area.
Claire
Harrogate
71113
LB029
71143
Verified Customer
Thank you so much for your wonderful service and product. Delivery was within a minute of the stated time by the delivery company and the package was safe and sound. Upon opening the box the purchase of our Hurricane Lamp was superb and we are both delighted, we will be ordering again very soon.
Barry and Carole
Exeter
55212
Verified Customer
I wanted to write to say how pleased I am with my lanterns and candles - and what a fantastic experience it has been. Everything was straightforward - the website, the courteous call about delivery - the whole process. And I loved the compliment slip with details of who looked after the order (thank you Jodie and Jill) and the little heart candles. I will definitely be getting all my candles (and gifts) from you in future - quality 'white' candles are hard to come by. Thank you - in this digital age it's a rare treat to have such an enjoyable shopping experience.
Caroline
London
66046
55211
Verified Customer
I just want to tell you that I LOVE receiving my orders from Nordic House....the items are always BEAUTIFUL and I am always so impressed with how well packaged they are. Thank you!
Rose-Anne
Cranleigh
BR257
Verified Customer
I am always very happy with my purchases - they are stylish and of great quality - I visit regularly and chose this company for lovely gifts that I sometimes struggle to give away!! Highly recommended on every level.
Anna
Aylesbury
LB092
Verified Customer
I received my delivery yesterday and wanted to send you a quick thank you. The box was packed with such care that it was remarkable (thank you), the goodies inside were of equally high standard, the processing, packing and delivery turnaround time was exceptional and I am thrilled with the entire experience, I will return again to buy more later in the year.
Cora
Weston-Super-Mare
55034
Verified Customer
I just wanted to thank you for and congratulate you on your excellent customer service! I received my items incredibly quickly. I was kept up to date regarding the delivery and they were beautifully packaged. I've received some items recently from other internet stores and I've been so disappointed with the poor packaging which had often resulted in damaged goods and hassle sending items back and then chasing replacements. Not so with you. I love your items and I'll be recommending you to friends and family.
Victoria
Yeovil
BR300
Verified Customer
I ordered my candles on Sunday and they were delivered this morning (Tuesday) before 9am. They arrived very carefully packed. I am absolutely delighted with the candles.....they are very stylish and great quality as well as good value for money. The little gift was much appreciated too. I will certainly be using Nordic House again - your service has left me more than confident to order again and recommend to friends. Once again thank you for such excellent service.
Denise
Nr Brighouse
BR303
BR302
Verified Customer
I have to say shopping on your website was a delight - the products are gorgeous! I ordered the Scandi beakers (white and pale blue), the antique copper tealight holder and a couple of candles and black gravel. They were packaged very well and arrived two days later - along with a delightful Heart Tealight gift - excellent customer service. I have never left a comment on a website before, but felt compelled to do so here. I will be back! Thank you!
Debbie
Walton on Thames
71075
71063
LB313
Verified Customer
I just wanted to say a big thank you for the beautiful stainless steel lanterns. I ordered the extra tall, tall and large square which were better than expected and more. They are a real statement in our house and will be using them with pride in our garden in the summer. The quality is great and not flimsy like others I have seen. The candles provided are perfect too. Service was great from ordering to delivery. Will definitely recommend Nordic House and will certainly use again. Thank you
Elaine
Horsham
55179
55003
55001
Verified Customer
I received my order today. Just wanted to say thank you for the excellent service and for the beautiful candles. They look so lovely in my living room.
Mrs K
Reading
BRF59
BRF14
55133
Verified Customer
I don't normally provide feedback but I found your service and product really fantastic. I ordered two large candleholders and a vase on Sunday and had it delivered without fuss and neatly wrapped by Tuesday. The products are such good quality and also very good value compared to many other products on the market. So glad to have stumbled upon your website and hope to find space at home to buy more of your products!!
Priya
London
55352
55312
Verified Customer
Just wanted to let you know how delighted I am with my recent order - grey and white stripey cushions that arrived today. And I loved the little blue heart candle that came with them. That was a nice touch.
Sarah
Solihull
BR208
Verified Customer
My order received today, and I am delighted with the seat pads ~ exactly what I wanted. I am also very impressed with your service - only 2 days from placing the order until delivery. That's what I call excellent!
Maureen
Sheringham
BR207
Verified Customer
I ordered a knitted pouffe on Sunday evening and it was delivered Tues morning. Excellent service and delighted with goods.
Christina
West Lothian
BR113
Verified Customer
Really fantastic service & product. I telephoned as I had a query prior to ordering. Telephone was answered almost immediately & query answered. Ordered at around noon. Received e-mail re despatch about 3 hours later with clear tracking information . Delivered following day. Thank you for a great shopping experience.
Rob
Colchester
LB284
54014
Verified Customer
A great big thank you for the wonderful candles that arrived this morning. I am delighted not only with them and the telephone service, but also the prompt delivery. Another thank you for the free gift; much appreciated.
Mrs S
Llanfairfechan
BRD66
Verified Customer
I received a delivery from yourselves today (Wednesday) which I ordered on Monday. The items were beautifully packaged & the speed in which they arrived was very impressive !! I was also extremely happy with my purchases all of which were just as described. Thank you for an outstanding service & I will definitely order from Nordic House again !!
Juliet
Leamington Spa
LB237
Verified Customer
My delivery arrived yesterday, much quicker than I expected, and I am absolutely delighted. The wall panels and cones are even nicer than I hoped and look beautiful. Thank you - I'll definitely use your lovely website again.
Jessica
London
BR249
BR250
55443
Verified Customer
Fantastic service. The 2 storm lanterns arrived 24 hrs after ordering, both arrived safely. Couldn't expect any better service, will recommend you to anyone that will listen.
John
Barnsley
PB007
Verified Customer
Hi received my order on Monday, thankyou, wonderful hurricane lamps. I have brought these as my bridal favours for my wedding guests and I know that they will be very happy with them as I am, will recommend you to my friends.
Rebecca
Rye
BC086
Verified Customer
Can I just say a huge thank you to you guys for such amazing service and fantastic really high quality products. I made two orders this week, which came MORE than promptly, with free gift, exquisitely packaged and the highest quality. I am as ever very impressed, extremely happy with the things I've received, and am utterly delighted! THANK YOU!
Gillian
Hilton
55480
22079
LB142
Verified Customer
I would just like to say thank you very much for a very prompt service (items received the next day). As always items well packed and the added gift of a heart shaped tea candle was very well received. Thank you.
Pauline
Shepton Mallet
LB136
LB135
Verified Customer
I have just received my order from you and I would just like to say a big thank you! Delivery was very fast, even considering the bank holiday weekend and the packaging was lovely! The mug is great, just what I was looking for and and all the details such as tea light, envelope containing delivery details and tissue paper were lovely touches. I will definitely be recommending you to friends and family and be ordering more for myself in the near future. Thank you.
Antonia
Fleetwood
BC034
Verified Customer
Our packages have just arrived - thank you so much for getting that delivery out so fast. Can't believe we have it here within 24 hours. The lanterns were carefully packaged and so in perfect condition. Plus they are gorgeous. Thank you so much. All best wishes. PS the complimentary tea lights were a nice touch.
Tricia
Kingswear
66048
55003
Verified Customer
My order arrived this morning - all nicely packaged. The carved wall panels look great. Many thanks.
Pauline
London
55443
Verified Customer
Order received yesterday, very pleased and already out on display.
Pauline
Bordon
55402
Verified Customer
Dear Nordic House, Just wanted to say thank you SO much for the superprompt delivery in less than 24 hours of my super cushion - most impressive! Thought I would write in a day when most people are always complaining! Thanks so much.
Louise
Littlehampton
BC022
Verified Customer
Hi there, just wanted to say I received my table and it's looking lovely! Thanks again
Francesca
Malmesbury
BR156
Verified Customer
You guys rock! Placed my order on Thursday, arrived on Friday! The items were beautiful (as always when I order from your website!) Thank you!
Christel
Hindhead
LB020
BC078
LB069
Verified Customer
Order beautifully packed and safely received. Thank you for being so prompt - much appreciated as I have to post these lovely items on to other friends - I'm quite sad to part with them!
Jenny
Wotton-under-edge
55342
Verified Customer
I just wanted to let you know that my parcel has arrived---it was so beautifully wrapped & packed! I am thrilled with the candle holders, they are lovely & just what I was looking for---something different. I only found you by chance on the web & I am so glad I did! I appreciate your ethics & agree. You are somewhat rare these days! Thank you all so much & I wish you a jolly Christmas & the best of years in 2013.
Susie
Cromer
67053
55165
Verified Customer
Thank you, I have been very impressed with your customer service especially at this busy time. Will definitely be recommending you to my friends :) Thanks so much and hope you have a lovely Christmas!
Sarah
Huntingdon
BR144
Verified Customer
I have just received my order and thank you so much for your prompt postage. I also would like to say a big thank you for the care and attention in which you packaged the goods. It all looks beautiful and you have done an excellent job with your customer service - it is much appreciated.It feels very special to be on the receiving end of this much care.
Judith
Dorking
Verified Customer
Just like to say thanks - received my order within 24 hours of ordering and the product was exactly as described.
Paula
Lichfield
BRS11
66046
71004
Verified Customer
You've done it again - you're so prompt with your delivery, thank you. Its Christmas Eve now, so I hope you're all enjoying your well earned Christmas break.
Jenny
Wotton-under-Edge
LB014
55279
Verified Customer
I received my parcel today and I'm absolutely thrilled with the quick and efficient service and the products - perfect for my Christmas planning!
Michelle
London
BRS87
PB015
Verified Customer
Hi. Just wanted to say how impressed I was with the recent receipt of the Scandinavian Cheese Knives set. Bought as a Xmas gift. Stunning. Have just ordered 2 more items I loved them so much.
Clare
Stansted
LB039
Verified Customer
The order was received today in good order. Thank you for an excellent product and the quick delivery.
David
Nottingham
55346
Verified Customer
Well after only placing my order yesterday I was surprised to see my parcel when arrived home today. I can only commend your service for the speedy delivery ,the wonderful customer service over the phone & the packing & wrapping also a lovely little love heart t-light candle surprise gift. I will most certainly be shopping with you again as it was a wonderful experience from start to finish.
Roselyn
Inverness
66046
66258
55348
Verified Customer
Thanks for my order which I'm delighted with and thanks for such excellent delilvery service. Highly reccommended.
Christine
Widnes
55165
LB015