Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
I purchased the grey and ivory melange wool rug on Friday and it arrived Monday. It is absolutely gorgeous and as described. I have been looking for my perfect rug for over a year and this is it. One very happy customer. The customer service was also very good (Caroline) which makes such a difference when buying online. I will be recommending Nordic House to friends.
Reviews
85152
Trusted Shops
Mrs S
Gwent
I’m massively impressed by the customer service I received and I’ve told multiple people about your great website, so keep it up.
Reviews
57015
Trusted Shops
Mr L
Kent
I am absolutely in love with my gorgeous silver pillar mercury candle sticks... they exceeded my expectations...above and beyond
Reviews
15039
Trusted Shops
Ms G
Norfolk
Super fast delivery of purchased items which I'm absolutely delighted with. Also, l can't say enough about the care and attention that was taken with the packaging. This was very much appreciated as not only where they a joy to unwrap it also ensured the safe delivery of my purchases. Will definitely be making future purchases from this 5 star, highly recommend store.
Reviews
57055
Trusted Shops
Mrs E
Londonderry
I've bought many lovely items from Nordic House over the last few years and have always been delighted. Each time a new catalogue comes out, I can't resist looking and always seem to find something else to buy. The customer service is second to none and the best I have experienced. Just an all round nice experience. This might sound like a made up review, as its so good. But it's not. Thanks.
Reviews
10119
Trusted Shops
Ms V
Hertfordshire
I bought an Antique Blue Hurricane for a Xmas present. When wrapping it I dropped it and it broke. I phoned Nordic House in a panic and ordered another one (13 Dec) hoping it would arrive before 19 Dec when I was due to visit my friend. It arrived on 15 Dec. Given that I live on the Isle of Skye, other end of the country from Nordic House, Truro this is exceptional service. Thank you very much
Reviews
56016
Trusted Shops
Ms L
Isle Of Skye
Just received my beautiful dinner plates packed by Jodie to perfection. Loved all my purchases from Nordic House. Service and packing excellent and all done with a real personal touch. Thank you
Reviews
35071
Trusted Shops
Mrs B
Inverness-Shire
I have put 5 stars against all the comments. My first order was a bit of a disappointment as the small fir tree l had ordered was damaged on arrival. I emailed straightaway and within minutes a lovely lady by the name of Kirsty telephoned and immediately sorted the problem out arranging for a replacement to be sent. It arrived safely in less than 2 days. Thank you so much to Kirsty and the team
Reviews
75071
Trusted Shops
Mrs P
Midlothian
Amazing personal service from Nordic House. In a crowded online market place, this business stood out for its personality, caring nature and attention to detail. We are absolutely over the moon with our unique log holder. Thank you so so much.
Reviews
87008
Trusted Shops
Miss E
Hertfordshire
Super friendly and helpful service for my phone order. The mirror ordered (Loft Style) is great quality and arrived well packaged; the delivery company were efficient and communicated well throughout. Really pleased and would recommend Nordic House without hesitation.
Reviews
35002
Trusted Shops
Mrs B
Suffolk
◁   previous  
Believers in slow living and
the art of "just enough"
Trustwave Logo
SagePay Logo