Faultless service. Emailed me very quickly to let me know the items were back in stock. Despatch was the following day. Arrived the day after. And a personal follow up email to confirm safe delivery. Amazing service and lovely items. Highly recommended. Thank you.
First time I shopped at Nordic House. Received confirmation of order & dispatch by telephone..never had a company go to this trouble before, really nice touch. Order placed over the Xmas break fully expecting slower dispatch time, I was astonished to receive the sample Mustard locker really well packaged & in perfect condition the NEXT DAY. Exemplary customer service.
Delivery: The communication on when the items are going to be delivered was very good. Additionally, the delivery time from order was very prompt. Goods: Loving the products:-) Customer service: The thank-you note within the parcel did make me feel rather special and made all the difference :-) Overall, a big thumbs up
My order for clear t-lights was exceptionally well packed, arrived on time and is exactly what I wanted. I much look forward to exploring the Nordic House website further. I look forward to placing further orders with this efficient and friendly company.
Speedy Delivery. Superb Packaging. Excellent customer service. Special thank you to Ivana for going that extra mile re my Christmas order. Your store is my first port of call for lanterns and candles.
Beautiful products - exactly what I was after for my new shower room. Very prompt delivery & the items were really well packaged (all recyclable). I’m very glad I found Nordic House :)
Thank you so much for your excellent customer service and support with delivery. Our mirror is beautiful
I ordered a towel stand just before Christmas imagining it would arrive in the New Year. I received a phone call after placing the order saying it had been dispatched and would arrive within 2 days. The next morning I received a message from DPD saying it was being dropped off that day and sure enough it was. Just fab service. The stand itself is very good as well.
I rang and spoke to a lady who couldn’t have been more helpful and friendly. So nice to speak to a real person. Thank you. The table was for my daughter who loved it.
Very quick delivery during the busy Christmas period. Beautiful sheepskin rug, great quality. Lovely efficient customer service
