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Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
Excellent customer service and products. I will definitely be ordering again!! :) Thank you!
Reviews
37012
Trusted Shops
Victoria
Northampton
I’ve had a great overall customer service experience from Nordic House. They’re an extremely friendly, helpful and responsive team. I recently received an order and through my own clumsiness managed to smash a part of the table lamp; the team were so understanding and organised a replacement part free-of-charge within the hour. I’ll certainly be shopping here again - their products are truly amazing but it’s the great team in the background that ties the whole experience together for me. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Reviews
86022
Trusted Shops
Scott
Glasgow
The foxtail bunch was exactly what I have been looking for to complete a natural grass and stem display. A generous amount and good length in varied shades. Some stems had slender leaves on which I liked. The bouquet was beautifully wrapped (by Monika) and packaged - which will be re-purposed! I cannot think of anything Nordic could do better in this instance!
Reviews
72030
Trusted Shops
Suzanne
Leicester
We received first class customer service as usual from Nordic House. Within 24 hours we received a call to confirm our order and explain the delivery process which is always a lovely touch. The table is beautiful and unlike anything on offer elsewhere. Delighted with our purchase and would highly recommend Nordic House.
Reviews
20042
Trusted Shops
Sharon
Cornwall
When I bought a lamp recently a small part of the bulb fitting was broken. When I contacted Nordic House they replied very quickly to say that they would a replacement part - it arrived the following day. Great service and a lovely lamp too.
Reviews
84116
Trusted Shops
Sean
London
Beyond excellent Customer Care - very approachable, prompt and highly professional. Beautifully crafted and curated items of exceptional quality. Hugely Recommended And thank you so so much Caroline.
Reviews
40008
Trusted Shops
Ms Goha
Hertfordshire
Absolutely love our new tableware from Nordic house - great quality, looks fantastic on our table and the customer service was outstanding!
Reviews
35070
Trusted Shops
Danielle
Harpenden
Wonderful products, excellent customer service.
Reviews
84024
Trusted Shops
Karen
Stoke-on-Trent
I bought 3 beautiful vintage lanterns from N H this Christmas and all arrived safely. Unfortunately one lantern had a loose/faulty door mechanism. I contacted customer services and they were so helpful kind, thoughtful and proactive in sorting my problem it is a pleasure to find this level of care in a company.
Reviews
57151
Trusted Shops
Nicola
Northumberland
Lovely customer care .. I placed one order on line .. then rang through another order .. arrived quickly all packed perfect I love my crockery set it’s so beautiful I will definitely buy from them again .. exceeded my expectations
Reviews
89031
Trusted Shops
Heather
Warrington
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