Nordic House Customer Reviews

Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
The driftwood hurricane candle holder is every bit as nice as it looks on the picture. It’s really different from anything else I’ve seen and that’s also what I love about it. Delivery was great and the secure packaging meant that nothing was damaged when it arrived. I might buy another as a gift X
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15023
Trusted Shops
Suzanne
Shropshire
I can not fault the ordering process, the customer service or the product received- absolutely brilliant.
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15017
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Sharon
Cheshire
Fabulous customer service from Kirsty who kept me updated via both email and phone. Couldn't have asked for better help or quicker responses to my delivery query. So nice to deal with a company that actually cares about customer service and that can be easily contacted via phone as well as email.
Reviews
31034
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Vanessa
Surrey
I was badly let down by a company to purchase 2 lanterns. In desperation, I contacted Nordic House to purchase similar items. I spoke to an advisor on Tuesday afternoon, who told me that the lanterns I was after were in stock. On Thursday morning at 09.30 hours, I had received my order through DPD. Great service, fantastic items. Couldn’t have wished for a better product and service. Thank you
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38003
Trusted Shops
Tineke
Berkshire
I was keen to get my items fast. I emailed Nordic house to check delivery times and got a call back the same day confirming they’d been despatched. They arrived the next day well wrapped and I am delighted with them. Top-quality and great, friendly service. I’ll be shopping again soon
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38002
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Janey
Edinburgh
A well deserved 5-star recommendation. Great communication from the Company. They really looked after my order and kept me fully updated. Absolutely LOVE the lantern I ordered. Wonderful quality. Will 100% be using this company again.
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38008
Trusted Shops
Chris
Somerset
Everything arrived beautifully and thoughtfully packaged to minimise any damage. Thank you for the personal courtesy call re delivery, though I didn’t answer my phone as thought it was a telemarketer I did appreciate the call. I will definitely shop on Nordic House again.
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84021
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Jane
Kent
Nordic House is always a pleasure to buy from. Ordering and delivery couldn’t be simpler. Beautiful, unique products and a fantastic website. Excellent for unusual gifts and the Christmas selection is always stunning.
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26006
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Susan
Kent
This is a lovely little sturdy table to go alongside my sofa and easily fits a plant and small lamp on its top. It came very well packaged and the delivery company was brilliant. They let you know when it will arrive, giving you an hour slot. Very happy with my first purchase from Nordic House.
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84014
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Sue
North Yorkshire
I placed 2 separate orders for elite hurricane lanterns and candles. Delivery was very prompt each time with clear communication and a one-hour delivery slot. We are delighted with the lanterns. They are beautifully designed and really well constructed.
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38003
Trusted Shops
Andrew
Stirling
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