Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
Nordic House have been an absolute pleasure to deal with. Their communication throughout has been second to none; with a courtesy call after my order was placed and a follow up email after delivery. The delivery itself was completely stress free and my beautiful mirror is exactly what I was looking for. I’ll certainly be ordering from Nordic House again and would not hesitate to recommend then!
Reviews
35006
Trusted Shops
Laura
Somerset
I took delivery of my large olive tree this morning and l'm thrilled to bits. It arrived less than 24 hours after l ordered it - amazing! - and looks stupendous. So realistic. Thank you so much for the super-speedy delivery and for such a great product.
Reviews
LB384
Trusted Shops
Sue
London
The customer experience is second to none. From a phone call to check my order was correct (it wasn't and that was down to me), to a parcel that arrived promptly and very well packed. The merchandise, is of course, beautiful. The whole online level of service and attention to detail is really something special and to be proud of. Thank you to the Nordic House Team.
Reviews
89013
Trusted Shops
Jane
St. Albans
I absolutely love this lamp. It is high quality, minimalist, and looks great in my hall, which is decorated in grey, white and green-grey walls. The lamp is very stylish/chic. The lamp was perfectly boxed, and arrived two days after ordering, in perfect condition. Had 1 query about it which was answered with a personal call from the company. Very impressed! Highly recommend the lamp/this company!
Reviews
84165
Trusted Shops
Hilary
Stowmarket
Excellent product and super service
Reviews
57211
Trusted Shops
Ms Burns
Argyll
I am so impressed with the Nordic House energy and enthusiasm to help me as a customer. In a world with lots of logistical challenges you guys are personal and different. such a high quality and prompt service. The home furnishing range is curated so impeccably I feel I could order anything from you and it would have been rigorously tested to meet the personality that is Nordic House. Thank you
Reviews
57158
Trusted Shops
Julie
Gloucestershire
The customer service team where really helpful and up front about delivery times. I ordered a boule of beautiful table lamps, quite a few faux plants and a towel rack for my bath romm. I was delighted when I haphazardly found Nordic Home on the web and that they ship to Jersey Channel Island even after Brexit. The customer service team where really helpful and up front about delivery times. I ordered a boule of beautiful table lamps, quite a few faux plants and a towel rack for my bath romm. Everything arrived well wrapped and all of the products looks lovely.
Reviews
84025
Trusted Shops
Gisela
Jersey
A new find for me and I couldn’t be happier with the product and the wonderful customer service, very helpful and extremely professional, nothing is too much trouble, a real personal touch!
Reviews
89015
Trusted Shops
Kelly
Devon
What a pleasurable experience from start to finish. The website was easy to navigate and delivery first class (free delivery always goes down well!) The rug and seagrass basket are both beautiful, the rug looks gorgeous in my kitchen, adding a warm and cosy feel. The basket is being used for storage in my bedroom and looks so pretty filled with scarves and hats. Thank you NH team.
Reviews
57214
Trusted Shops
Melanie
Saffron Walden
Came when it said would boxed and wrapped very well so all products were in perfect condition. Love the products beautiful designs and fantastic customer service & love the personal touch of a call thanking me for order and anything more you can do. Will recommend & use you again
Reviews
37010
Trusted Shops
Claire
Kent
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