Excellent service from placing the initial order to delivery. Quality of products is also excellent.

Such a lovely company to deal with, will definitely be purchasing more goodies from them. The woolly mammoth is gorgeous and I can't wait for my daughter to see it on her birthday. The phone call to confirm order and delivery just adds that personal touch and Kirsty was lovely to speak to

The level of customer service is outstanding and the phone call prior to dispatch of my orders was a VERY personal touch and I loved it. Dispatch time and delivery was efficient and easy. The products I have purchased so far have been a perfect touch in our new home and I am currently browsing for new additions

Very professional and efficient. Would use again

The customer service from Nordic House was above and beyond - I got a call after placing the order, just to confirm it and discuss delivery, then when I changed my delivery options to a new address I got a call checking that this was correct. Kirsty on the phone was lovely to talk to and very helpful. I would recommend to my friends.

Very pretty

I love shopping from Nordic House - I’ve been very pleased with all my purchases all stylish and of excellent quality.

I love the products I bought and the customer service was excellent.

This was an impromptu purchase. We noted that colours did not exactly match the picture on the website. But we are not disappointed. The phone call prior to dispatch was a nice touch. Very friendly and helpful staff.

An outstanding customer experience, that goes beyond what’s called for. Teal linen placemat and napkins, they're beautifully weighty and thick, truly a striking color giving my dining table chic, yet simple and relaxed look. The slate stand looks stunning, a combination of a slim sleek plate and a rustic look. Absolutely love it!

Yay! Our stunning mirror is in place and looks amazing. What a beautiful feature, we love it. The mirror was delivered exactly when we wanted it and was really well packaged so no damage. Do zoom in on the image before buying as the frame is very distressed, which we love, but I hadn't realised this at point of purchase.

Really high quality product delivered on time. Suits our bathroom perfectly

I have bought products over a period of time and like the often uniqueness of the products which you can't get easily elsewhere and love the Scandi design. Customer service, delivery and packaging is excellent.

Another excellent product from Nordic House. Their online sale process is always easy, efficient and quick.

Excellent

Lovely items and outstanding customer service

Delighted with my white vase. Recently had WC decorated and this has pride of place in there with faux pussy-willows inside. Excellent quality.

Products are always a delight to recieve very good quality. Customer care is fantastic.

Brilliant customer service along side beautiful goods. Can’t ask for anymore

Gorgeous items and amazing service.

Beautiful products and first class service from Nordic House

Brilliant customer service, kept informed of delivery times, delivery great. Goods amazing quality, will definately buy from you again. Thank you

Nordic House is my first choice for beautiful homeware. Everything I have purchased has been extremely high quality, brilliantly designed and functional around the house. Delivery is super quick and the customer service and aftercare is perfect, so pleasant, friendly and helpful. Wonderful.

Very quick delivery and customer service is amazing. Emma has been very helpful. I love my tea lights, thank you

Incredible products, beautifully made and so unique. A real must have to make any home that little bit special

We have just taken delivery of our brown Luxe Butterfly Chair and it is simply gorgeous. The photos don’t do it justice. We had problems with our delivery (the Beast from the East storm)... but Ivana at Nordic House was always at the end of the phone to help us and keep us abreast of events. We will most certainly be purchasing from this company in the future

Wonderful products and fantastic service!

This website has helped me decide how to restyle my home with its gentle, honest ideas. It is well set out and easy to use. Delivery was so quick. Each item was beautifully wrapped with tissue paper and brown string and the delivery box was recycled.

Wonderful products and fantastic service

Fabulous!

I cannot compliment the customer service of Nordic House enough, rare to find such efficiency and fantastic communication. From the first phone call an hour after I had placed my order to the friendliness and enthusiasm of the team. The products that I bought are of superb quality and exactly as pictured and described - I am delighted with them and will recommend Nordic house 100 to all.

Fantastic company!

Great service, mirror is perfect exactly what I wanted. Will definitely be using Nordic House for future purchases.

Fantastic products and excellent customer service. Replied very quickly to emails. Thank you

Thank you for my lantern. The service I recieved was both friendly, polite, and speedy.

Ivana has been amazing, the service I received and prompt delivery were excellent. Thank you Julie Rees.

I ordered 2 green ceramic balloons and they arrived quickly, in perfect condition and will look fantastic in our twins bedroom. I just wish the pink was still in stock. I would definitely recommend buying from Nordic House and I will order from them again.

Really stunning mirror and fantastic customer service.

Delighted with my Tall Lantern it looks fantastic in my new bathroom. It arrived extremely well packaged and my experience from ordering to delivery can only be described as excellent. The telephone call from Josie on receipt of order was a lovely personal touch. Would highly recommend Nordic House.

Absolutely love my gorgeous mirror and photo frame.

Fabulous mirror, delivered promptly and packed so well that if an elephant had played football with it, I've no doubt that it would have remained unbroken. Would not hesitate to buy from again or recommend.

Great

Absolutely amazing delivery service Beautiful products which are sooooo delicious I could burst. I am soooo happy I ordered my ceramic wall balloons. I cannot wait to use this company again for their unique and individual style products

Super service from start to finish

The mirror I ordered is gorgeous, came quickly and very well packaged

fantastic products and excellent service. Very happy with our amazing candelabra, it finishes the room perfectly.

Beautiful item, outstanding customer service and very fast delivery (my order came the next day). I’m absolutely delighted with my whole experience with Nordic House

Lovely candle holder, very well made and a great height for sitting in front of the fire place. Was very well packed for delivery and arrived quickly.

Super quick delivery and great customer service. Couldn’t ask for more.

Wonderful. Lovely candles.

The mirror is lovely, well made and just as described. I will definitely shop with you again. Thanks.

Lovely unusual item, delivered quickly. Very pleased.

Not only are their products beautiful and excellent quality, they are shipped with the upmost care. I had an issue with a voucher and customer services could not have been better, particularly Josie. Very happy customer and will definitely purchase from them again

Beautiful table runner, and Nordic House customer service is second to none. I will definitely be ordering from them again.

First time ordering from Nordic House, everything was as described, love the goods received I would definitely recommend to family and friends. The complimentary candle in the parcel was a nice touch. Thank you

Even though Nordic House were unable to fulfill our request to wrap the gift before despatch, we did receive exceptional customer service Thank you so much

I cannot rate Nordic House high enough. Every item I have purchased has been of a very high quality. Packaged very well so no breakages have occurred in transit. I look forward to making more purchases in 2018.

Very eye catching and unusual looking driftwood candelabra. We both like it very much and got some complementary comments from our friends.Also super service and communication with the company. The candelabra arrived nicely and securely packed with a complementary candle.Thank you so much We will be visiting your website again.

The customer service is really excellent and feels very personal.

Excellent service. I forgot to request a gift note with my online order and asked (by email) it was too late. I had a phone call within 5 minutes asking for details verbally and confirming that a note would be enclosed with the parcel. I didn't expect the order to be delivered quickly as it was so close to Christmas, but was sent tracking details and it arrived the next day. Full marks to Emma.

Fantastic on all counts Would definitely recommend and will use again. Products were of top quality and arrived the next day .... day before Christmas Eve at no extra charge. Received a follow up call upon placing the order explaining couldn't guarantee delivery by Christmas which considering I ordered on the 22nd was understandable. Couldn't believe it when it arrived the next day. Superb

Unfortunately the Christmas light that we ordered was damaged on arrival This was replaced very promptly. I spoke with Josie she was very friendly and efficient

One of the best online stores with an excellent product quality and outstanding customer service. A pleasure to buy from Nordic House and I shall continue to do so.

Good merchandise delivered with excellent service in every respect. Staff were immediately available to help discuss details and queries, and were personally friendly. Exceeded my expectations and fully recommended.

From start to finish Customer Care at Nordic House has been 100%. Our sheepskin cushions and seat pads are just gorgeous and perfect in our new kitchen.They came very carefully packaged. Totally delighted with Nordic House

Perfect experience! Excellent customer service, quality product and extremely speedy delivery.

Fantastic service - order placed and goods delivered within 24 hours. The team even managed to consolidate 2 orders into 1 saving an unnecessary delivery and saving me a delivery charge. The products are as described and have been well received. Thanks for a great service and I'll definitely shop here again.

Customer Service - superb. Emma is an absolute credit to Nordic House!

Each time I click onto the Nordic House website I'm greeted by such an array of wonderful delights. Not only is the website beautifully laid out but it entices me every time. The service is simply Amazing The quality of all their products match throughout the ranges and when they arrive you have a personalised nordic house envelope with your order details inside. Truly a nordic delight:)

There is nothing that I could fault with the entire shopping experience.

Received an email morning of delivery confirming a time slot - goods delivered as indicated Goods are a Christmas present but were well wrapped & appear undamaged & as advertised Received emails confirming order & even arranged to deliver to a neighbour if nobody in (which wasn't required in the end) Can't fault anything Have ordered from Nordic House before & wouldn't hesitate to do so again!

Excellent product, promptly delivered and first class customer service.

Great service, great product.

First of all, Nordic House has excellent customer service, honestly the best that I have ever experienced. They are understanding and genuine, never patronising or make you, the customer feel uneasy. The products that I ordered have made me so happy as they bring the house together with all my Christmas Christmas decorations. They are of top quality, totally worth every penny

Clear informative web site, great quality products, fast dispatch, very well packaged, overall a very slick operation, highly recommended.

Really pleased with my purchases well packaged and prompt delivery. plenty of choice will certainly use again and recommend to my friends,

A brilliant shopping experience from start to end of process.

Ordered two big mirrors, delivery was organised the next day and they were perfect.Clear and precise from ordering to delivering , a big thankyou

Absolutely beautiful products, coupled with friendly and efficient customer service and super-fast delivery.

Fab website, lovely products and very friendly quick service - will recommend to friends. Published

Fantastic customer service from start to finish, courtesy call to update me when my order was dispatched and delivery date. Follow up email that was friendly and personal to ensure overall that I was happy with my order. Will definitely order from again.

Excellent customer service, gorgeous products and will definitely recommend to friends & family.

It’s been an absolute pleasure shopping at Nordic House. Staff are incredibly helpful, lovely to talk to and amazing customer care. I purchased a chair and called Nordic House with a few questions.Emma couldn’t have been nicer. So friendly and a joy to deal with. Chair is stunning and arrived very well packaged. Best online shopping experience I’ve had 10/10

All excellent. Wonderful mammoth rocker

A joy to deal with your company Lovely staff and delivery was spot on. Thank you for the excellent service from beginning to the end. Published

Very pleased with mirror. Excellent customer service and delivery was prompt.

I called Nordic House about my first order. Emma answered and immediately sorted everything out. I was very impressed by her customer empathy and enthusiasm for Nordic House and your products. Exceptional service. The products I received were great and excellent customer service sells. This motivated me to quickly place my second order.

Beautiful mirror. Absolutely delighted with our purchase. Only recently discovered Nordic House and am very impressed with quality, quick delivery and excellent customer care.

Very pleased with my Stainless Steel and Leather Candle Lanterns, and delighted with the medium Mercury candle sticks Bigger than expected yet stunning. Great personal customer service and would highly recommend. The candles recommended are just perfect...thank you Josie for your help with those!

I am in love with this mirror. It arrived on time with clear delivery communication. It really is a stunning design and worth every penny. I honestly couldn’t be happier with the quality and the communication and look forward to my next purchase from Nordic House.

Beautiful plates, excellent value.

Really happy with the products they look lovely and are unique. Great quality too!

What a first class company, a pleasure to do business with them.

I spotted the small pine cone candlesticks on your website but they were unavailable. I loved the fact that I could chose to be emailed when they were back in stock and this process worked beautifully as I was able to order them again the moment you notified me. The whole process from browsing the site and placing my order through to prompt delivery was great. This is a perfect shop

Always a pleasant experience to shop with Nordic House. Gorgeous things to buy, and unbelievably fast delivery. Thank you all!

Great service Superb product Love love love Nordic House.

Beautiful products and the best customer service I have ever experienced anywhere. I had a query with one of my items and Emma called me on my mobile. I thought it was a nuisance call and cut her off Undeterred, she tried the house phone and was so lovely, friendly and professional. I cannot rate this company highly enough - the products are gorgeous too. Many thanks, especially to Emma.

Great service and communication. Very happy with my purchase.

Fantastic! The best site I've ever dealt with can't recommend them highly enough. I'm definitely going to be buying more from this company

I could not believe how quick you delivered ,excellent service.I would not hesitate to order from you again.

I cannot rate Nordic House Customer Service highly enough. Eleven Stars out of five would have been better for me. I bought an Artisan Hurricane lamp, sand and LED candles for a gift and the lady recipient was thrilled to bits. I had next day delivery too, truly excellent. I will be definitely be placing a Christmas order.

Great service and love the chairs!

Excellent service and good quality products.

Excellent service, quick delivery,well packed. Love Nordic house products.

Service, delivery, coustomer service and quality of product excellent. Very pleased with our purchase and look forward to buying from you again in the future.

Probably the nicest company and personnel I have even had dealings with, and the product is amazing. I would certainly recommend them.

Excellent service

The order was not straightforward as I had to pay by BACS and tried to redirect the parcel, but everyone I spoke to at Nordic House were so helpful and although I felt like I was a nuisance I was assured that I wasn't The service was excellent and it came so quickly I was surprised. Eileen.

Beautiful products and fantastic customer service

Beautiful mirror and great communication throughout

Couldn't have ace asked for anything more Polite and very quick delivery The lady I spoke to on the phone was polite and extremely helpful I will be returning soon to place another order

I needed the grey candle sand urgently for my daughter's wedding and I was delighted that it all arrived in time. The sand itself had a gentle sparkle and looked fantastic at the Wedding Reception in glass jars with tealights. Thanks for all your help

Love my concrete bowl, looks amazing. Excellent service and quality. Will be ordering again very soon

Amazing product and amazing service.

I get a real impression the staff love what they do and are proud to represent the company. I receive amazing service and would recommend anyone if they want that something unique in their home. the quality of the goods are excellent and never disppoint. Josie has a very personable approach.

Fantastic lady who I spoke to on phone and love the stools - well done Nordic House. Will definitely order from you again, delivery was fast and well packed.

Stunning log ring, beautifully made. Great customer service and super fast delivery.

All of the products on Nordic House are selected for their quality, uniqueness and beauty. The customer service is brilliant and very personal. Since my first purchase I haven't wanted to shop anywhere else

First Rate!

Lovely personal touch to their customer service. I wholly recommend them.

Great service from start to finish and a gorgeous product - 10/10

Beautiful items and such friendly customer service. Delivery so quick and well organised to a day that suited me. Will definitely shop here again

Nordic house provided perfect customer service, calling up to inform me of the delivery process and how the delivery company would also call to arrange a suitable day for the mirror to arrive. The mirror itself is beautiful and looks lovely in my bathroom.

Lovely products and great customer service. Will order again!

Absolutely perfect. We ordered quite a few items and delivery was arranged for a convenient time. Completely faultless and the items are all lovely.

Stunning quality products and great customer service.

From ordering the item to delivery I cannot fault this business. I have used them several times and throughout the process I received impeccable Customer Service. Well done Nordic House

Cannot fault Nordic House. Great service

Great product - exactly what I wanted. Lovely customer service. Really happy with the transaction.

What a brilliant team and store of awesome items I order the lovely linen robe a few days before my wedding and emailed in to ask if it could be sent out asap so I could wear it on the day. Emma got back to me saying she would ship is a fast as possible and updated me with calls and emails until my item arrived. The item arrived beauifully wrapped and I wore it on the day Thank you so much A

I was very impressed with your customer service from start to finish. My queries were answered promptly and order to delivery was very quick. A special Well Done to Emma.

Inspirational customer service. A very personal service and friendly staff. Quick response. Top quality product as described over the phone. Love to see more faux products in the future.

Excellent customer service and quick delivery the mirror i bought is beautiful and worth the money

The catalogue is always a pleasure to see - too many nice items.

Easy to use website, attractive products well marketed. Simple ordering system. Fast delivery. Responsive customer service. Excellent.

I am delighted with my Reclaimed Wood Candle Lantern and the excellent service and delivery I received. I would highly recommend Nordic House.

Linen Dinner Candles Excellent after sales Packaged beautifully Very happy ...... well done

I am really thrilled with my purchases which arrived within two days of my order, they were beautifully packed with plenty of protection. The gift card included was lovely. I would highly recommend Nordic House and will certainly buy from them again. The link to the courier was brilliant and he arrived exactly at the time the link gave. Very very pleased with the service.

Just want to say a big thank you to the customer service team (Kate/Tammy) for being so helpful and polite. My partner ordered the wrong lanterns and they were so understanding and helpful to exchange it for the right size we was after. Kept us updated all the way through till we was happy with our end result. Really recommend Nordic loved our experience and our gorgeous lanterns we bought.

I was spending a gift voucher given to me at Christmas, and chose the Urban Concrete clock - which is beautiful. Simple, modern and stylish - perfect really The other products on the Nordic House website all look absolutely gorgeous, and I'm keen to have another shopping opportunity with them soon. Don't hesitate to order, everything worked out beautifully.

All the things I have ordered from Nordic House have been wonderful and I have never had a problem. Lovely selection of goods and excellent service. Wish there were more like you.

I would just like to say a very big thank you for everything the service the speed of deliveries.

Had an email and phone call concerning my order both before and after it had arrived . My items are a higher quality than I expected.Great customer service and great products .Thank you . Would recommend.

Gorgeous item - very fast delivery and excellent service

I ordered the any time is wine concrete wine cooler and unfortunately the first one that arrived was smashed (these things do happen) but I can not fault the customer service from Tammy. They were more than apologetic and sent a replacement next day delivery. I love the product and can't wait to order more.

Beautiful things, carefully chosen and to a very high standard. Everything I have bought from NH has been a delight to open. Delivery is always on time, and packaged well. Couldn't be more delighted with all my purchases

I am extremely pleased with all my purchases especially my xl sheepskin rug. The company offered an excellent service from start to finish and would highly recommend them to anyone who likes high quality furnishings.

Wonderful unique products which are backed up with a level of customer service so rarely found today. I will certainly be buying more from them, and have already got a wish list going for my birthday so my family can buy me things I want with confidence.

Impressed

Fantastic customer service. A quick telephone call from Emma, to check of any specific delivery requirements, was really appreciated. Outstanding quality and beautiful products that are packaged with a personal touch. My parcel arrived promptly the next day. Overall an amazing shopping experience. I wouldn't hesitate to recommend your company to family and friends. Well done

Top class from ordering to delivery , more than happy with products , great quality , one word PERFECT

The team at Nordic House are some of the most pleasant and helpful people I have dealt with in a long time. I wished to buy a storage bench and have it shipped to the Republic of Ireland. They arranged to have it shipped at an excellent rate meaning I didn't have the hassle of trying to deal with haulage firms myself. I could not recommend Nordic House highly enough.

I ordered the 'Contemporary Scandi Shelf' and unfortunately the shelf was damaged when I received it. I called customer services and they were friendly, polite and extremely helpful. I received the replacement within 2 days and the lady I had been speaking to (Kate) even contacted me to make sure I was happy with the replacement. Fantastic customer service and the shelf looks great

Great products, good communication and fast shipping. Thank you very much for your help and very efficient service. Look forward to my next purchase

One of the best customer experiences I have ever had. High quality products and fast delivery. Nordic House really wants the customer to be satisfied. Would give more than 5 stars ;)

Not only were my products from Nordic House absolutely lovely, the best quality and great value for money, but the customer service was truly excellent. They made sure a parcel arrived on exactly the day I specified over the very busy Christmas period and really went the extra mile to ensure I was happy.

I have to say, I've had the best service from Nordic House in terms of the quality of the items but most importantly, the communication from you has been nothing short of amazing. Customer service is obviously very important to your business and you have it absolutely spot on. I would have no hesitation in recommending you and shopping with you again, the only problem for me is that it's all beautiful and I want it all....... :-)

Kate provided such a fantastic personal service and could not have been any more helpful, so very much appreciated. The item itself is stunning, fabulous quality and style. I want to keep you a secret as I don't want you selling out of things but you are too good not to recommend Thank you xx

High quality lanterns - very happy with the product, service and the especially the direct contact and follow up - the personal call to sort delivery was a very nice touch.

With a complicated change of delivery address during the despatch process, (Cornwall to Aberdeenshire via Staffordshire) I cannot thank the team enough for being so helpful and reliable. Nothing was too much trouble, good communications, and everyone delighted with their gifts. So nice to have the personal touch in a world when everything else is automated. I will recommend to everyone.

Fantastic products and excellent customer service - couldn't recommend more

I just wanted to say a big thank you for all your help in getting our benches sorted.

Beautiful tableware, brilliant service. Will shop again

Very friendly and efficient company

Absolutely delighted with my recent purchase, delivered very quickly and packaged well

I just felt compelled to write to you to congratulate you on your exceptional customer service. Having bought a gift voucher for Nordic House for my sister in law and having such a great experience I decided to review your website and recently purchased a few bits... only small things but the way they were packaged, they are and attention and the thought for the environment that you give and highlight to customers is first class, so thank you!

Beautiful products received very promptly. Perfectly packaged with a lovely gift. Already thinking of what to order next.

Nordic House reaches beyond a typical online shop. They ensure the customer receives their parcel and check you are content. I was delighted with my order and their service and shall definitely order again. State of the art online system combined with a lovely traditional customer service. Thank you

Lovely products reasonably priced and good customer service.

The customer service at nordic house is second to none, thankyou so much for your phone call Emma, look forward to recieiving my new order.....many thanks for a fantastic service.........

Nordic House give an excellent level of customer service. My parcel arrived quickly and everything well packaged.I found Nordic House last year when I was looking for white pillar candles. I wasn't disappointed when they arrived. They look great and burn so beautifully. I knew straight away I would purchase from them again. Its rare I leave a rating but Nordic House are an exception.

Exceptional and outstanding customer service

FANTASTIC customer service from Lucy at Nordic House. The square lantern is beautiful & the quality is superb. From the moment I placed the order to receiving at our front door they couldn't have done more to help. Great company to deal with.

I just wanted to let you know that I received the new candleholders today and they are fantastic and I really appreciate the fabulous customer service that you have provided, it really is such a breath of fresh air.

Thank you so much Emma. Your customer service is amazing Best wishes

The folding chair looks great in my tiny hallway, and is so practical. Brilliant design solves another problem I would have given 5 stars had the product included screws to secure to the wall.

Very satisfied tight through to speaking to Emma to receiving my order that was packed perfectly by Margaret. Loved everything I ordered & was exactly as I expected it to be. True to the brochure. I will definitely be ordering from Nordic house again.

Extremely pleased with the service. I asked for my purchase to be held until a specific date and this was done without question. The woman on customer service was very polite and open to my request. Fantastic goods and service. I couldn't ask for anything more. Thank you. X

Lovely website, good quality products, prompt service and delivery. The battery candle and the led strip lights are a delight, and are true to description. It's always a pleasure ordering from Nordic House. The p&p is on the expensive side, but you get what you pay for, i.e. excellent packaging and prompt service. Sheer delight from beginning to end. Thank you

My third order from Nordic House with consistent quality and value of goods.

LOVE these stars. Just need to decide on how to arrange them.

What exceptional customer service Nordic House could not have been more helpful nor more efficient. I live at the opposite end of the country from NH & my furniture order was acknowledged & delivered within 3 days. I was so pleased with such a quick turnaround & the excellent quality of the item. I would definitely recommend NH and will be ordering from them again in the future.

Brilliant service. Very prompt, and efficient. Wrong product was delivered by mistake. So quick to be rectified. Excellent customer service. Would recommend to friends.

Candles burn beautifully and this company is a pleasure to deal with.

I love the website for Nordic House. Plenty of choice with great prices. I ordered a glass hurricane lamp, a candle and some pine cones. Delivery was very quick and the order was packaged well. The items were really lovely and of excellent quality. I would not hesitate to use Nordic House again and would recommend them without hesitation.

Speedy delivery, well wrapped, lovely stuff.

Just received another fantastic order from Nordic house, super fast delivery, everything wrapped wonderfully & again I LOVE LOVE LOVE my items!

Extremely satisfied with the way my order taken. Lovely friendly staff was a pleasure The item I ordered I would recommend to my friends

This was the second order of goods from Nordic House and the quality is really superb - great value for money.

I placed the order by phone rather than online to be sure of delivery. Emma of Customer Service could not have been more helpful and the item received when it was expected. Christmas shopping with Nordic House will be a joy rather than a chore

So thrilled with my latest purchase of the Aluminium Floor Candles in both sizes. Seriously impressed with the whole experience of purchasing from your site. Highest level of customer service, delivery, packaging, product, even a little heart tea light thrown in for good measure! Highly recommended!

More than satisfied - loved the products and the team were super super helpful

In ALL respects Nordic House is a delight to deal with. The company represents the very best business ethos from the customer's point of view, making the whole experience from browsing the catalogue through to receiving and enjoying one's purchases an absolute pleasure.

The staff were very helpful and the delivery time spot on.Having lived in Denmark, I found the items I ordered of very good quality. Would really like to see you selling candles in pairs so that I can hang them up.

Very satisfied with every aspect of our order and will certainly be purchasing from Nordic House again. Emma in particular has been very helpful and is a credit to your team.

Excellent communication & prompt delivery

You recently sent a gift voucher to a friend on my behalf and, having been very impressed by the service you offered (while feeling slightly neglected myself) I decided, entirely without justification, that I deserved a treat too. The parcel arrived today and I just wanted to let you know how delighted I am both by your service again and by the products themselves. Everything was safely and beautifully wrapped - thank you Jodie - and the contents were perfect. Long may you continue to take the trouble to look after even the most modest customer so well, while sourcing such very appealing products. I'm so pleased I found your company and hope soon to persuade myself again that further purchases are essential.

As always excellent customer service and excellent goods.

Just wanted to say thank you very much. Great customer service - it's rare these days so wanted you to know how much it's appreciated!

It was very welcomed and pleasant to talk to Emma about the order. I will continue to make orders with Nordic House due to my complete satisfaction with the delivery, goods and personal service. There is always something spectacular to choose from the range of gifts. Wonderful

Thanks to Emma for arranging everything, brilliant customer service and communication. Fast and professional delivery. The mirror looks amazing, my wife loves it And thanks for the gift as well

From spotting our beautiful mirror in the catalogue, through the ease of ordering, the fantastic personal customer service from Emma, to the efficient and friendly delivery, this really was an excellent experience. Wouldn't hesitate to order again. Fantastic service

This company should come with a health warning, as everything it sells is so beautiful - you'll want the lot

Totally satisfied Amazing customer service and delivery - plus classy products, of course This is my second order and I am so glad I found Nordic House:)

Quality products, great prices & fabulous customer service - it doesn't get much better than this. Keep up the great work Nordic House.

Great site, wanted to buy so much more lol

Brilliant personal service, lovely website and fab products... Perfect

Perfect product, perfect delivery. Well done, Nordic House. You can be proud of your high standards.

Just to say how delighted I am with my recent order – in particular the Grey LED candles and remote control. They look so much better than in the photograph with a lovely gentle flicker and the remote control makes them so easy to use. As usual, everything was beautifully packaged with care and attention to detail. Brilliant service and I can’t wait to order again. 5 stars from me!

Above and beyond customer service. Beautiful product well packaged

I purchased pillar candles and dinner candles, the 5 quality is immediately evident. The amount of packaging is exactly right and has a personal touch, like a gift being prepared. I ordered on 9th October and received it on 11th October, how good is that? I am very happy to recommend Nordic House to my friends

Absolutely gorgeous and unique candle holders They are looking amazing in my home. Truly a fantastic company with great quality products, quick and excellent delivery service and excellent customer service Receiving a phone call after ordering adds a lovely personal touch. I am definitely a very happy customer Will certainly be ordering again :-)

I am currently renovating a house in France and chose several items from Nordic House - the beautiful wire baskets on wheels are amazing and work very well for storing newpapers, blankets etc etc. I will definitely shop here again and will look forward to seeing what new things they stock in the future.

Absolutely satisfied.

Such a lovely company to order from. Sadly, my goods were damaged on arrival despite the excellent packaging. I spoke to a member of staff to explain and was sent a replacement straight away, which I'm happy to say arrived in one piece. I cannot rate Nordic House highly enough. Gorgeous products, excellent customer service and friendly staff. If only all companies could be like this

I have used Nordic several times and find their service excellent, goods are as described and beautifully packaged.

Amazing products, quick delivery and excellent packaging.

What can I say fantastic service. The packaging was out of this world and you could certainly see the care and attention of how well it was packed. A big, big thank you to the lady who packed it who was Rachael - I know this as she kindly put her name on a compliment slip for me. Also enclosed was a brochure with a cute heart candle, a big thank you to you all... Georg lantern to..xxxxxxxx

Excellent service - all good packaged perfectly and they look stunning

I placed my order on Saturday and received it by Tuesday Amazing service with beautiful products, I ordered a mixture of items in glass and other materials, all of which was wrapped carefully and presented beautifully I have already started filling my basket again Thank you very much again

Emma from Nordic House called promptly after the order and organised a date for delivery. Everything went off perfectly and the pendant light looks fantastic, very pleased overall. Got a gorgeous heart shaped tea light with the delivery, nice touch.

Great customer service and product

Lovely company...will be using them again.

Best customer service I have ever received when shopping for ANYTHING online. Beautiful hanging planters, very well packaged and a lovely call to confirm details after placing the order. Emma is amazing, give her a pay rise

Absolutely gorgeous lantern that looks fab in my porch. Service was excellent, loved the warm and friendly phone call to state when item had been dispatched. Will be shopping at Nordic House in the future.

Kate, Thanks for your help this morning. The mirror is now up! Your customer service is second to none and thank you to Tammy also who was so helpful yesterday.

The wrought iron candle holder I ordered is absolutely lovely and exactly how I had imagined it. The lady on the telephone was very friendly and the item was delivered the very next day. I will order again.

Fantastic communication, product exactly as expected, delivered terrifically fast. I would not hesitate to recommend this company and look forward to using them again in the future.

Love my lanterns.

Very satisfied with the products I have bought from you,your customer service is second to none most delightful conversations I have ever had.

As a business owner myself I'd love to give some constructive criticism, but I can't! Everything is seamless - from order to delivery. The products are fantastic - niche market with pricing etc but life long pieces and that's why we spent our wedding money on pieces that we love and knew would fit into any decor scheme as time moves on. I love your brand and everyone who enters our house soon learns about you!! Good luck with everything you do. We will definitely be purchasing again!!! ;-))

Amazing service and loved the lanterns

Thank you Emma for your excellent communication regarding my order. Usually I receive generic emails about orders I place online with other companies but it has been lovely and refreshing to have personal customer service from yourself. I am very pleased with my order. I was worried that the faux trees may look too false and plasticky but they are fabulous and real good quality and life-like. Thank you,

Every product I have purchased over the past few years I have been delighted with. The quality, delivery and customer service is excellent. If you are looking for unusual scandi type items that are both contemporary and stylish as gifts or for the home I'm sure you will be delighted.

What a lovely company. Their customer service is outstanding (a real rarity). It's the little things and Nordic House know how. Love my mirror - super fast delivery and I have just put my name down for a catalogue

I was 100per cent satisfied,both with hurricane lamp,delivery and excellent customer service.

Superb customer service. Beautiful high quality products and very speedy delivery. I will definitely use this company again and refer them to friends

I buy a lot online, but this time was different when I opened the box and saw the way my plates were packed. The best wrapping I ever seen. I am really really really happy with the swedish plates and will be completing the collection for sure. Amazing customer service, we can feel the love they put into their work.

The item itself is stunning

I quite simply love ordering from Nordic House, great products and wonderful customer service. The staff are always so friendly and make you feel like you're dealing with real people and that your order no matter how small is important to them.

I bought the outdoor pillar candles and candles in a tin for a summer party, both amazing. Service and delivery were amazing. First class service.

Friendly customer service, prompt delivery, lovely items

Thank you Nordic House team. My order came very quickly and was exactly as I'd expected. Ordering through your website was a very simple process and I will certainly use you again.

Very smooth purchase process.

Great customer service. I received a call prior to delivery to check that I was still happy with my order & to confirm the delivery address before shipping. The order arrived quickly & I was really pleased with the quality of the products. In the delivery documents, I received a tea light which I thought was a nice touch. Emma was very friendly & helpful. Have recommended Nordic House to friends.

Such a quick turnaround from ordering to delivery - could not be more impressed. Standard of quality of products was also excellent.

Emma you have been fabulous, thank you so much for the level of service. I'm confident I will be back shopping again very soon with you to add to my current collection. Thanks Again.

Pre-delivery courtesy call which affirmed this is a company that has a great customer service policy. Product was delivered speedily and well packed. The rug ordered was the stunning circular denim and seagrass one which I have not unpacked yet. Waiting until the re-furb in our living room. Can't wait.

I ordered this lovely mirror online and was immediately called personally by Emma checking on access etc as it is a big item. It arrived well packaged and was simple to put up. It looks great in my kitchen. I have bought other items from Nordic House and all have been of good quality. I will, no doubt, buy from them again.

Shopping with Nordic House was nothing less than a joy. The personal touch from Emma (completely lovely on the telephone & very efficient), along with the prompt delivery & excellent packaging, provided customer service rarely experienced these days. As for the product itself (two carved wall panels), well, they are truly beautiful, & just what i was after for my garden wall. Thank you so much.

Nordic House truly deserves this rating. From ordering to delivery I was kept informed and after delivery a phone call to ensure I was happy with my goods. We live on the Isle of Skye and although there is a bridge some companies do not deliver here and if they do it can take a long time and be expensive. Not so with Nordic House - fast delivery and I am very pleased with by purchases.

Thank you so much for your outstanding service, very speedy delivery, and I absolutely love the gorgeous pieces that I received today, Nordic house have the most exquisite items for home decor that you wouldn't find anywhere else. Thanks again......

I am so pleased with the products I purchased from this fantastic store. The customer service was the best I have experienced when purchasing online, a lovely lady called Kate was extremely helpful in sorting a small problem quickly and efficiently. I will definitely be ordering again from this company can't recommend them enough.

The product is beautiful and customer service experience so attentive and personal - thank you

The products are wonderful and we are taking some to Corfu as presents for my wife's Swedish uncle who will be celebrating his 70th birthday. He has been renovating a property in the mountains and each item will fit perfectly with the decor. Thank you for the continued 5 star products and customer service.

Gorgeous light fittings now in position in our bedroom, Delighted with them. Arrived well packed and intact Thank you for excellent customer service.

Amazing customer service Beautiful products Thank you

Great products, great service, packed safely and delivered on time, very happy

The leather handled lanterns are very smart and stylish, and Emma was extremely helpful with advice on candle sizes and quantities.

Couldn't fault anything with this order. I felt Nordic House were very conscientious in ensuring my order was fulfilled to my needs. Delivery was spot on. The delivery driver phoned me 30 mins before delivering my order to ensure I was at my house.10 out of 10 to both Nordic House and the delivery company.

Fabulous

Excellent customer service. Was contacted day after ordering online to discuss delivery arrangements and received a follow up email to confirm details of the call. Delivery was quick (4 days) and item was very securely packaged. Delivery firm was also great and allowed me to choose a delivery day that suited me. All a very positive experience.

Everything was excellent: the products, the delivery (came the next day) and the customer service. Prompt, professional and personal.....perfect

Extremely happy with the product, delivery service and above all the personal touch. My daughter will, I am sure, be delighted with the candles on her special day. Thank you so much, we will not hesitate to both use you and recommend you again. Best wishes Rita

Fantastic product and service. So happy with my purchase. Many thanks.

Great products, great service, packed safely and delivered on time, very happy.

Customer service was exceptional, really impressive. Will be ordering again

Very satisfied with everything. The personal touch is lovely, it makes you feel special and that your order is really important to the company. Thanks

Thank you.

Very satisfied. A human at the other end of the phone ....whoop whoop who was extremely helpful and lovely to talk to . Notification of order and delivery was very efficient and the delivery was very prompt and well packaged . 10/10 Well done ..keep up the good work

I am very satisfied thank you Lovely mugs, nice size and just as described. I do love Nordic House. Something very different and excellent delivery service.

I love what I bought at Nordic House. All the products are so beautiful and of a very high quality. Will definitely be buying more again. The customer service team go out of their way for you and add a lovely personal touch.

Very satisfied and such pleasant staff when phoning to place my order, will certainly use your services again when in need and pass your details to others.

Beautiful items. Brilliantly packaged.

I wanted very specific flameless white candles for my wedding but they were out of stock. I rang Nordic House to find out about future stock and received amazing customer service. Emma emailed me when they were back in stock, I ordered, they arrived promptly, well packaged and exactly as described. Fab experience and will definitely use them again.

I unfortunately had a problem with one of the items delivered, and Nordic house replaced it quickly and without question. They were charming in their communication and always followed up with a telephone call. Am so impressed by their fantastic items, speedy delivery and amazing customer service. Am looking forward to placing another order very soon.

More than happy...thrilled. Customer service beyond expectations, items to die for. Thanks

I was so excited to receive my parcel and even more excited with the items enclosed. Everything is such good quality, the pictures in your catalogue are so true to life. One of my items(the bamboo candle holder)was a present for a friend, he is delighted with it. He now has a catalogue I gave him. It was a pleasure speaking to you on the phone, so friendly and polite. Many Thanks.

Great Customer care team The products arrived very securely packed and the lanterns I ordered are just fab Thank you so much

Excellent service from Nordic house. Placed my 1st order on Friday for the natural tree table and it arrived this morning. Product is stunning. I had been pondering this purchase for months and I'm so pleased I decided to buy. Emma delivered outstanding service keeping me up to date on my order and even called me to thank me for my order I don't think a company has ever phoned to thank me before

Lovely products excellent customer service. So pleased with my stunning large faux olive tree.

Nordic House has always supplied lovely items very swiftly whenever I've shopped with them.

Excellent customer service and follow up. Rustic bench beautiful and of a high quality.

I have ordered a number of things recently from Nordic house and they have all been beautiful. I love the quality and don't think it's too expensive at all. The customer service is the best I've known and delivery is incredibly fast. I would highly recommend this company

Thank you very much for a professional customer service, ‎quick delivery and absolutely stunning carved wood wall panels‎ which we used as a headboard. Will not hesitate to recommend your website at any time.

Very good and efficient service, thank you

Thank you for such a great service and I love the candles.

What a wonderful service and excellent communication throughout. Will be passing on the website to my family and colleagues as an absolute delight to deal with. Thanks again

I have ordered twice from Nordic House and each time I've been delighted with the service and the goods. I feel sure I will be making many more purchases.

If possible I would rate them 6 stars I've never received anything before so well, and beautifully, packed. They are brilliant and the goods are delightful.

Super-fast delivery (ordered around 4pm one day and the goods arrived the next day). Excellent customer service; I was phoned to check my delivery address before the item was posted out. Nice products (I ordered two reclaimed wood trays).

The customer service level on the telephone was absolutely outstanding. I spoke to a lady called Emma and she was very friendly and helpful. She answered all my questions and it was very refreshing to hear a voice at the other end who clearly gave full thought and consideration to making me feel a valued customer. She alleviated all my concerns and as promised I was thrilled with my purchase.

Wow! I've just received 2 glass display domes less than 18 hours after ordering and they are in perfect condition. Beautifully packaged and they look absolutely amazing. Fabulous products, another order is imminent. Well done!