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Customer Comments


We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
feedback@nordichouse.co.uk
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
I ordered 2 Graceful Ceramic Vases as a gift for Xmas, they arrived 3 days before Xmas the box was damaged, and one vase was broken. I rang customer service & spoke to Kirsty who was extremely helpful. She advised if I could send a picture of the damaged box etc, she could issue a new vase to be despatched immediately. It arrived in time for Xmas. The vases are beautiful. Lovely shape, great service
Reviews
85154
Trusted Shops
Kay
Manchester
Absolutely delighted with my purchases. Excellent quality. My goods were very well parcelled and delivered quickly, considering we are in the middle of a pandemic. I had a query prior to ordering and the customer service was excellent... very helpful and courteous Highly recommend Nordic House
Reviews
57092
Trusted Shops
Jenifer
County Fermanagh
I recently discovered Nordic House and have been delighted with all aspects of customer service and delivery. There’s a real personal touch to communications, I have always been fully informed about stages of shipping and delivery and the shipping has been very prompt. The quality of the products you sell is excellent and would enhance any home. Top marks to your buyers!
Reviews
90001
Trusted Shops
Elaine
Hertfordshire
Just a quick message to say thank you so much for my Nordic Touch dinner plates and bowls, beautiful quality, thoroughly packed and arrived just in time for Christmas. Stunning set, definitely will be buying more! I also purchased one of the linen table runners, again a such beautiful quality. Overall I am very pleased with the items and quality of the service. Thank you!
Reviews
35071
Trusted Shops
Katerina
Surrey
All round great experience. The items I order are of great quality, packed professionally and received in good time. Customer service was such a pleasure. Thank you
Reviews
10100
Trusted Shops
Theresa
Jersey
Really great service and we are super pleased with our kitchen stools - perfect!
Reviews
84054
Trusted Shops
Charlotte
Wiltshire
Not only excellent customer service but the product packing is totally 'environment' friendly and my Exquisite candles with the remote control are so 'real' I have ordered more. That is how good they are. As a candle lover I use them every evening and the Exquisite ones are perfect for anyone with low ceilings (no black marks) or with children around. Such a fabulous company.
Reviews
90004
Trusted Shops
Penny
London
I was delighted with the teardrop tea light holder I bought and wanted to check the size of the tea lights that fit inside to order some more and so emailed Nordic House to ask and within minutes had a reply. They provide an excellent service and everything is packed so carefully I would highly recommend them.
Reviews
48053
Trusted Shops
Linda
Devon
I ordered a selection of Christmas decorations from Nordic House and was completely blown away! Not just by the quality of the goods I had ordered, but also by the effort put into carefully packaging the items. Needless to say, everything arrived in one piece and I canny wait to hang them all on the tree. This is my first time shopping with the company and definitely won’t be my last. Thank you :)
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14002
Trusted Shops
Natalie
Gwent
Delighted with White Ceramic Bread Bin & Concrete Coaster Set as well as excellent customer service and delivery/packaging received also, will definitely shop again
Reviews
57092
Trusted Shops
Loraine
Angus
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