We strive to make our customer's shopping experience as easy and enjoyable as possible.
We welcome any feedback that will allow us to continually improve our service, so we would love to hear from you with any comments you might have.
Excellent service from placing the initial order to delivery. Quality of products is also excellent.
Such a lovely company to deal with, will definitely be purchasing more goodies from them. The woolly mammoth is gorgeous and I can't wait for my daughter to see it on her birthday. The phone call to confirm order and delivery just adds that personal touch and Kirsty was lovely to speak to
The level of customer service is outstanding and the phone call prior to dispatch of my orders was a VERY personal touch and I loved it. Dispatch time and delivery was efficient and easy. The products I have purchased so far have been a perfect touch in our new home and I am currently browsing for new additions
The customer service from Nordic House was above and beyond - I got a call after placing the order, just to confirm it and discuss delivery, then when I changed my delivery options to a new address I got a call checking that this was correct. Kirsty on the phone was lovely to talk to and very helpful. I would recommend to my friends.
I love shopping from Nordic House - I’ve been very pleased with all my purchases all stylish and of excellent quality.
I love the products I bought and the customer service was excellent.
This was an impromptu purchase. We noted that colours did not exactly match the picture on the website. But we are not disappointed. The phone call prior to dispatch was a nice touch. Very friendly and helpful staff.
An outstanding customer experience, that goes beyond what’s called for. Teal linen placemat and napkins, they're beautifully weighty and thick, truly a striking color giving my dining table chic, yet simple and relaxed look. The slate stand looks stunning, a combination of a slim sleek plate and a rustic look. Absolutely love it!
Yay! Our stunning mirror is in place and looks amazing. What a beautiful feature, we love it. The mirror was delivered exactly when we wanted it and was really well packaged so no damage. Do zoom in on the image before buying as the frame is very distressed, which we love, but I hadn't realised this at point of purchase.
Really high quality product delivered on time. Suits our bathroom perfectly
I have bought products over a period of time and like the often uniqueness of the products which you can't get easily elsewhere and love the Scandi design. Customer service, delivery and packaging is excellent.
Another excellent product from Nordic House. Their online sale process is always easy, efficient and quick.
Delighted with my white vase. Recently had WC decorated and this has pride of place in there with faux pussy-willows inside. Excellent quality.
Products are always a delight to recieve very good quality. Customer care is fantastic.
Brilliant customer service along side beautiful goods. Can’t ask for anymore
Brilliant customer service, kept informed of delivery times, delivery great. Goods amazing quality, will definately buy from you again. Thank you
Nordic House is my first choice for beautiful homeware. Everything I have purchased has been extremely high quality, brilliantly designed and functional around the house. Delivery is super quick and the customer service and aftercare is perfect, so pleasant, friendly and helpful. Wonderful.
Very quick delivery and customer service is amazing. Emma has been very helpful. I love my tea lights, thank you
Incredible products, beautifully made and so unique. A real must have to make any home that little bit special
We have just taken delivery of our brown Luxe Butterfly Chair and it is simply gorgeous. The photos don’t do it justice. We had problems with our delivery (the Beast from the East storm)... but Ivana at Nordic House was always at the end of the phone to help us and keep us abreast of events. We will most certainly be purchasing from this company in the future
This website has helped me decide how to restyle my home with its gentle, honest ideas. It is well set out and easy to use. Delivery was so quick. Each item was beautifully wrapped with tissue paper and brown string and the delivery box was recycled.
I cannot compliment the customer service of Nordic House enough, rare to find such efficiency and fantastic communication. From the first phone call an hour after I had placed my order to the friendliness and enthusiasm of the team. The products that I bought are of superb quality and exactly as pictured and described - I am delighted with them and will recommend Nordic house 100 to all.
Great service, mirror is perfect exactly what I wanted. Will definitely be using Nordic House for future purchases.
Fantastic products and excellent customer service. Replied very quickly to emails. Thank you
Thank you for my lantern. The service I recieved was both friendly, polite, and speedy.
Ivana has been amazing, the service I received and prompt delivery were excellent. Thank you Julie Rees.
I ordered 2 green ceramic balloons and they arrived quickly, in perfect condition and will look fantastic in our twins bedroom. I just wish the pink was still in stock. I would definitely recommend buying from Nordic House and I will order from them again.
Delighted with my Tall Lantern it looks fantastic in my new bathroom. It arrived extremely well packaged and my experience from ordering to delivery can only be described as excellent. The telephone call from Josie on receipt of order was a lovely personal touch. Would highly recommend Nordic House.
Fabulous mirror, delivered promptly and packed so well that if an elephant had played football with it, I've no doubt that it would have remained unbroken. Would not hesitate to buy from again or recommend.
Absolutely amazing delivery service Beautiful products which are sooooo delicious I could burst. I am soooo happy I ordered my ceramic wall balloons. I cannot wait to use this company again for their unique and individual style products
fantastic products and excellent service. Very happy with our amazing candelabra, it finishes the room perfectly.
Beautiful item, outstanding customer service and very fast delivery (my order came the next day). I’m absolutely delighted with my whole experience with Nordic House
Lovely candle holder, very well made and a great height for sitting in front of the fire place. Was very well packed for delivery and arrived quickly.
The mirror is lovely, well made and just as described. I will definitely shop with you again. Thanks.
Lovely unusual item, delivered quickly. Very pleased.
Not only are their products beautiful and excellent quality, they are shipped with the upmost care. I had an issue with a voucher and customer services could not have been better, particularly Josie. Very happy customer and will definitely purchase from them again
Beautiful table runner, and Nordic House customer service is second to none. I will definitely be ordering from them again.
First time ordering from Nordic House, everything was as described, love the goods received I would definitely recommend to family and friends. The complimentary candle in the parcel was a nice touch. Thank you
Even though Nordic House were unable to fulfill our request to wrap the gift before despatch, we did receive exceptional customer service Thank you so much
I cannot rate Nordic House high enough. Every item I have purchased has been of a very high quality. Packaged very well so no breakages have occurred in transit. I look forward to making more purchases in 2018.
Very eye catching and unusual looking driftwood candelabra. We both like it very much and got some complementary comments from our friends.Also super service and communication with the company. The candelabra arrived nicely and securely packed with a complementary candle.Thank you so much We will be visiting your website again.
Excellent service. I forgot to request a gift note with my online order and asked (by email) it was too late. I had a phone call within 5 minutes asking for details verbally and confirming that a note would be enclosed with the parcel. I didn't expect the order to be delivered quickly as it was so close to Christmas, but was sent tracking details and it arrived the next day. Full marks to Emma.
Fantastic on all counts Would definitely recommend and will use again. Products were of top quality and arrived the next day .... day before Christmas Eve at no extra charge. Received a follow up call upon placing the order explaining couldn't guarantee delivery by Christmas which considering I ordered on the 22nd was understandable. Couldn't believe it when it arrived the next day. Superb
Unfortunately the Christmas light that we ordered was damaged on arrival This was replaced very promptly. I spoke with Josie she was very friendly and efficient
One of the best online stores with an excellent product quality and outstanding customer service. A pleasure to buy from Nordic House and I shall continue to do so.
Good merchandise delivered with excellent service in every respect. Staff were immediately available to help discuss details and queries, and were personally friendly. Exceeded my expectations and fully recommended.
From start to finish Customer Care at Nordic House has been 100%. Our sheepskin cushions and seat pads are just gorgeous and perfect in our new kitchen.They came very carefully packaged. Totally delighted with Nordic House
Perfect experience! Excellent customer service, quality product and extremely speedy delivery.
Fantastic service - order placed and goods delivered within 24 hours. The team even managed to consolidate 2 orders into 1 saving an unnecessary delivery and saving me a delivery charge. The products are as described and have been well received. Thanks for a great service and I'll definitely shop here again.
Each time I click onto the Nordic House website I'm greeted by such an array of wonderful delights. Not only is the website beautifully laid out but it entices me every time. The service is simply Amazing The quality of all their products match throughout the ranges and when they arrive you have a personalised nordic house envelope with your order details inside. Truly a nordic delight:)
Received an email morning of delivery confirming a time slot - goods delivered as indicated Goods are a Christmas present but were well wrapped & appear undamaged & as advertised Received emails confirming order & even arranged to deliver to a neighbour if nobody in (which wasn't required in the end) Can't fault anything Have ordered from Nordic House before & wouldn't hesitate to do so again!
Excellent product, promptly delivered and first class customer service.
First of all, Nordic House has excellent customer service, honestly the best that I have ever experienced. They are understanding and genuine, never patronising or make you, the customer feel uneasy. The products that I ordered have made me so happy as they bring the house together with all my Christmas Christmas decorations. They are of top quality, totally worth every penny
Clear informative web site, great quality products, fast dispatch, very well packaged, overall a very slick operation, highly recommended.
Really pleased with my purchases well packaged and prompt delivery. plenty of choice will certainly use again and recommend to my friends,
A brilliant shopping experience from start to end of process.
Ordered two big mirrors, delivery was organised the next day and they were perfect.Clear and precise from ordering to delivering , a big thankyou
Absolutely beautiful products, coupled with friendly and efficient customer service and super-fast delivery.
Fab website, lovely products and very friendly quick service - will recommend to friends. Published
Fantastic customer service from start to finish, courtesy call to update me when my order was dispatched and delivery date. Follow up email that was friendly and personal to ensure overall that I was happy with my order. Will definitely order from again.
Excellent customer service, gorgeous products and will definitely recommend to friends & family.
It’s been an absolute pleasure shopping at Nordic House. Staff are incredibly helpful, lovely to talk to and amazing customer care. I purchased a chair and called Nordic House with a few questions.Emma couldn’t have been nicer. So friendly and a joy to deal with. Chair is stunning and arrived very well packaged. Best online shopping experience I’ve had 10/10
A joy to deal with your company Lovely staff and delivery was spot on. Thank you for the excellent service from beginning to the end. Published
Very pleased with mirror. Excellent customer service and delivery was prompt.
I called Nordic House about my first order. Emma answered and immediately sorted everything out. I was very impressed by her customer empathy and enthusiasm for Nordic House and your products. Exceptional service. The products I received were great and excellent customer service sells. This motivated me to quickly place my second order.
Beautiful mirror. Absolutely delighted with our purchase. Only recently discovered Nordic House and am very impressed with quality, quick delivery and excellent customer care.
Very pleased with my Stainless Steel and Leather Candle Lanterns, and delighted with the medium Mercury candle sticks Bigger than expected yet stunning. Great personal customer service and would highly recommend. The candles recommended are just perfect...thank you Josie for your help with those!
I am in love with this mirror. It arrived on time with clear delivery communication. It really is a stunning design and worth every penny. I honestly couldn’t be happier with the quality and the communication and look forward to my next purchase from Nordic House.
Really happy with the products they look lovely and are unique. Great quality too!
I spotted the small pine cone candlesticks on your website but they were unavailable. I loved the fact that I could chose to be emailed when they were back in stock and this process worked beautifully as I was able to order them again the moment you notified me. The whole process from browsing the site and placing my order through to prompt delivery was great. This is a perfect shop
Always a pleasant experience to shop with Nordic House. Gorgeous things to buy, and unbelievably fast delivery. Thank you all!
Great service Superb product Love love love Nordic House.
Beautiful products and the best customer service I have ever experienced anywhere. I had a query with one of my items and Emma called me on my mobile. I thought it was a nuisance call and cut her off Undeterred, she tried the house phone and was so lovely, friendly and professional. I cannot rate this company highly enough - the products are gorgeous too. Many thanks, especially to Emma.
Great service and communication. Very happy with my purchase.
Fantastic! The best site I've ever dealt with can't recommend them highly enough. I'm definitely going to be buying more from this company
I could not believe how quick you delivered ,excellent service.I would not hesitate to order from you again.
I cannot rate Nordic House Customer Service highly enough. Eleven Stars out of five would have been better for me. I bought an Artisan Hurricane lamp, sand and LED candles for a gift and the lady recipient was thrilled to bits. I had next day delivery too, truly excellent. I will be definitely be placing a Christmas order.
Great service and love the chairs!
Excellent service, quick delivery,well packed. Love Nordic house products.
Service, delivery, coustomer service and quality of product excellent. Very pleased with our purchase and look forward to buying from you again in the future.
Probably the nicest company and personnel I have even had dealings with, and the product is amazing. I would certainly recommend them.
The order was not straightforward as I had to pay by BACS and tried to redirect the parcel, but everyone I spoke to at Nordic House were so helpful and although I felt like I was a nuisance I was assured that I wasn't The service was excellent and it came so quickly I was surprised. Eileen.
Couldn't have ace asked for anything more Polite and very quick delivery The lady I spoke to on the phone was polite and extremely helpful I will be returning soon to place another order
I needed the grey candle sand urgently for my daughter's wedding and I was delighted that it all arrived in time. The sand itself had a gentle sparkle and looked fantastic at the Wedding Reception in glass jars with tealights. Thanks for all your help
Love my concrete bowl, looks amazing. Excellent service and quality. Will be ordering again very soon
I get a real impression the staff love what they do and are proud to represent the company. I receive amazing service and would recommend anyone if they want that something unique in their home. the quality of the goods are excellent and never disppoint. Josie has a very personable approach.
Fantastic lady who I spoke to on phone and love the stools - well done Nordic House. Will definitely order from you again, delivery was fast and well packed.
Stunning log ring, beautifully made. Great customer service and super fast delivery.
All of the products on Nordic House are selected for their quality, uniqueness and beauty. The customer service is brilliant and very personal. Since my first purchase I haven't wanted to shop anywhere else
Beautiful items and such friendly customer service. Delivery so quick and well organised to a day that suited me. Will definitely shop here again
Nordic house provided perfect customer service, calling up to inform me of the delivery process and how the delivery company would also call to arrange a suitable day for the mirror to arrive. The mirror itself is beautiful and looks lovely in my bathroom.
Absolutely perfect. We ordered quite a few items and delivery was arranged for a convenient time. Completely faultless and the items are all lovely.
From ordering the item to delivery I cannot fault this business. I have used them several times and throughout the process I received impeccable Customer Service. Well done Nordic House
Cannot fault Nordic House. Great service
Great product - exactly what I wanted. Lovely customer service. Really happy with the transaction.
What a brilliant team and store of awesome items I order the lovely linen robe a few days before my wedding and emailed in to ask if it could be sent out asap so I could wear it on the day. Emma got back to me saying she would ship is a fast as possible and updated me with calls and emails until my item arrived. The item arrived beauifully wrapped and I wore it on the day Thank you so much A
I was very impressed with your customer service from start to finish. My queries were answered promptly and order to delivery was very quick. A special Well Done to Emma.
Inspirational customer service. A very personal service and friendly staff. Quick response. Top quality product as described over the phone. Love to see more faux products in the future.
Excellent customer service and quick delivery the mirror i bought is beautiful and worth the money
Easy to use website, attractive products well marketed. Simple ordering system. Fast delivery. Responsive customer service. Excellent.
I am delighted with my Reclaimed Wood Candle Lantern and the excellent service and delivery I received. I would highly recommend Nordic House.
Linen Dinner Candles Excellent after sales Packaged beautifully Very happy ...... well done
I am really thrilled with my purchases which arrived within two days of my order, they were beautifully packed with plenty of protection. The gift card included was lovely. I would highly recommend Nordic House and will certainly buy from them again. The link to the courier was brilliant and he arrived exactly at the time the link gave. Very very pleased with the service.
Just want to say a big thank you to the customer service team (Kate/Tammy) for being so helpful and polite. My partner ordered the wrong lanterns and they were so understanding and helpful to exchange it for the right size we was after. Kept us updated all the way through till we was happy with our end result. Really recommend Nordic loved our experience and our gorgeous lanterns we bought.
I was spending a gift voucher given to me at Christmas, and chose the Urban Concrete clock - which is beautiful. Simple, modern and stylish - perfect really The other products on the Nordic House website all look absolutely gorgeous, and I'm keen to have another shopping opportunity with them soon. Don't hesitate to order, everything worked out beautifully.
All the things I have ordered from Nordic House have been wonderful and I have never had a problem. Lovely selection of goods and excellent service. Wish there were more like you.
I would just like to say a very big thank you for everything the service the speed of deliveries.
Had an email and phone call concerning my order both before and after it had arrived . My items are a higher quality than I expected.Great customer service and great products .Thank you . Would recommend.
Gorgeous item - very fast delivery and excellent service
I ordered the any time is wine concrete wine cooler and unfortunately the first one that arrived was smashed (these things do happen) but I can not fault the customer service from Tammy. They were more than apologetic and sent a replacement next day delivery. I love the product and can't wait to order more.
Beautiful things, carefully chosen and to a very high standard. Everything I have bought from NH has been a delight to open. Delivery is always on time, and packaged well. Couldn't be more delighted with all my purchases
I am extremely pleased with all my purchases especially my xl sheepskin rug. The company offered an excellent service from start to finish and would highly recommend them to anyone who likes high quality furnishings.
Wonderful unique products which are backed up with a level of customer service so rarely found today. I will certainly be buying more from them, and have already got a wish list going for my birthday so my family can buy me things I want with confidence.
Fantastic customer service. A quick telephone call from Emma, to check of any specific delivery requirements, was really appreciated. Outstanding quality and beautiful products that are packaged with a personal touch. My parcel arrived promptly the next day. Overall an amazing shopping experience. I wouldn't hesitate to recommend your company to family and friends. Well done
Top class from ordering to delivery , more than happy with products , great quality , one word PERFECT
The team at Nordic House are some of the most pleasant and helpful people I have dealt with in a long time. I wished to buy a storage bench and have it shipped to the Republic of Ireland. They arranged to have it shipped at an excellent rate meaning I didn't have the hassle of trying to deal with haulage firms myself. I could not recommend Nordic House highly enough.
I ordered the 'Contemporary Scandi Shelf' and unfortunately the shelf was damaged when I received it. I called customer services and they were friendly, polite and extremely helpful. I received the replacement within 2 days and the lady I had been speaking to (Kate) even contacted me to make sure I was happy with the replacement. Fantastic customer service and the shelf looks great
Great products, good communication and fast shipping. Thank you very much for your help and very efficient service. Look forward to my next purchase
One of the best customer experiences I have ever had. High quality products and fast delivery. Nordic House really wants the customer to be satisfied. Would give more than 5 stars ;)
Not only were my products from Nordic House absolutely lovely, the best quality and great value for money, but the customer service was truly excellent. They made sure a parcel arrived on exactly the day I specified over the very busy Christmas period and really went the extra mile to ensure I was happy.
I have to say, I've had the best service from Nordic House in terms of the quality of the items but most importantly, the communication from you has been nothing short of amazing. Customer service is obviously very important to your business and you have it absolutely spot on. I would have no hesitation in recommending you and shopping with you again, the only problem for me is that it's all beautiful and I want it all....... :-)
Kate provided such a fantastic personal service and could not have been any more helpful, so very much appreciated. The item itself is stunning, fabulous quality and style. I want to keep you a secret as I don't want you selling out of things but you are too good not to recommend Thank you xx
High quality lanterns - very happy with the product, service and the especially the direct contact and follow up - the personal call to sort delivery was a very nice touch.
With a complicated change of delivery address during the despatch process, (Cornwall to Aberdeenshire via Staffordshire) I cannot thank the team enough for being so helpful and reliable. Nothing was too much trouble, good communications, and everyone delighted with their gifts. So nice to have the personal touch in a world when everything else is automated. I will recommend to everyone.
I just wanted to say a big thank you for all your help in getting our benches sorted.
Very friendly and efficient company
Absolutely delighted with my recent purchase, delivered very quickly and packaged well
I just felt compelled to write to you to congratulate you on your exceptional customer service. Having bought a gift voucher for Nordic House for my sister in law and having such a great experience I decided to review your website and recently purchased a few bits... only small things but the way they were packaged, they are and attention and the thought for the environment that you give and highlight to customers is first class, so thank you!
Beautiful products received very promptly. Perfectly packaged with a lovely gift. Already thinking of what to order next.
Nordic House reaches beyond a typical online shop. They ensure the customer receives their parcel and check you are content. I was delighted with my order and their service and shall definitely order again. State of the art online system combined with a lovely traditional customer service. Thank you
Lovely products reasonably priced and good customer service.
The customer service at nordic house is second to none, thankyou so much for your phone call Emma, look forward to recieiving my new order.....many thanks for a fantastic service.........
Nordic House give an excellent level of customer service. My parcel arrived quickly and everything well packaged.I found Nordic House last year when I was looking for white pillar candles. I wasn't disappointed when they arrived. They look great and burn so beautifully. I knew straight away I would purchase from them again. Its rare I leave a rating but Nordic House are an exception.
FANTASTIC customer service from Lucy at Nordic House. The square lantern is beautiful & the quality is superb. From the moment I placed the order to receiving at our front door they couldn't have done more to help. Great company to deal with.
I just wanted to let you know that I received the new candleholders today and they are fantastic and I really appreciate the fabulous customer service that you have provided, it really is such a breath of fresh air.
Thank you so much Emma. Your customer service is amazing Best wishes
The folding chair looks great in my tiny hallway, and is so practical. Brilliant design solves another problem I would have given 5 stars had the product included screws to secure to the wall.
Very satisfied tight through to speaking to Emma to receiving my order that was packed perfectly by Margaret. Loved everything I ordered & was exactly as I expected it to be. True to the brochure. I will definitely be ordering from Nordic house again.
Extremely pleased with the service. I asked for my purchase to be held until a specific date and this was done without question. The woman on customer service was very polite and open to my request. Fantastic goods and service. I couldn't ask for anything more. Thank you. X
Lovely website, good quality products, prompt service and delivery. The battery candle and the led strip lights are a delight, and are true to description. It's always a pleasure ordering from Nordic House. The p&p is on the expensive side, but you get what you pay for, i.e. excellent packaging and prompt service. Sheer delight from beginning to end. Thank you
My third order from Nordic House with consistent quality and value of goods.
LOVE these stars. Just need to decide on how to arrange them.
What exceptional customer service Nordic House could not have been more helpful nor more efficient. I live at the opposite end of the country from NH & my furniture order was acknowledged & delivered within 3 days. I was so pleased with such a quick turnaround & the excellent quality of the item. I would definitely recommend NH and will be ordering from them again in the future.
Brilliant service. Very prompt, and efficient. Wrong product was delivered by mistake. So quick to be rectified. Excellent customer service. Would recommend to friends.
I love the website for Nordic House. Plenty of choice with great prices. I ordered a glass hurricane lamp, a candle and some pine cones. Delivery was very quick and the order was packaged well. The items were really lovely and of excellent quality. I would not hesitate to use Nordic House again and would recommend them without hesitation.
Speedy delivery, well wrapped, lovely stuff.
Just received another fantastic order from Nordic house, super fast delivery, everything wrapped wonderfully & again I LOVE LOVE LOVE my items!
Extremely satisfied with the way my order taken. Lovely friendly staff was a pleasure The item I ordered I would recommend to my friends
This was the second order of goods from Nordic House and the quality is really superb - great value for money.
I placed the order by phone rather than online to be sure of delivery. Emma of Customer Service could not have been more helpful and the item received when it was expected. Christmas shopping with Nordic House will be a joy rather than a chore
So thrilled with my latest purchase of the Aluminium Floor Candles in both sizes. Seriously impressed with the whole experience of purchasing from your site. Highest level of customer service, delivery, packaging, product, even a little heart tea light thrown in for good measure! Highly recommended!
More than satisfied - loved the products and the team were super super helpful
In ALL respects Nordic House is a delight to deal with. The company represents the very best business ethos from the customer's point of view, making the whole experience from browsing the catalogue through to receiving and enjoying one's purchases an absolute pleasure.
The staff were very helpful and the delivery time spot on.Having lived in Denmark, I found the items I ordered of very good quality. Would really like to see you selling candles in pairs so that I can hang them up.
Very satisfied with every aspect of our order and will certainly be purchasing from Nordic House again. Emma in particular has been very helpful and is a credit to your team.
You recently sent a gift voucher to a friend on my behalf and, having been very impressed by the service you offered (while feeling slightly neglected myself) I decided, entirely without justification, that I deserved a treat too. The parcel arrived today and I just wanted to let you know how delighted I am both by your service again and by the products themselves. Everything was safely and beautifully wrapped - thank you Jodie - and the contents were perfect. Long may you continue to take the trouble to look after even the most modest customer so well, while sourcing such very appealing products. I'm so pleased I found your company and hope soon to persuade myself again that further purchases are essential.
As always excellent customer service and excellent goods.
Just wanted to say thank you very much. Great customer service - it's rare these days so wanted you to know how much it's appreciated!
It was very welcomed and pleasant to talk to Emma about the order. I will continue to make orders with Nordic House due to my complete satisfaction with the delivery, goods and personal service. There is always something spectacular to choose from the range of gifts. Wonderful
Thanks to Emma for arranging everything, brilliant customer service and communication. Fast and professional delivery. The mirror looks amazing, my wife loves it And thanks for the gift as well
From spotting our beautiful mirror in the catalogue, through the ease of ordering, the fantastic personal customer service from Emma, to the efficient and friendly delivery, this really was an excellent experience. Wouldn't hesitate to order again. Fantastic service
This company should come with a health warning, as everything it sells is so beautiful - you'll want the lot
Totally satisfied Amazing customer service and delivery - plus classy products, of course This is my second order and I am so glad I found Nordic House:)
Quality products, great prices & fabulous customer service - it doesn't get much better than this. Keep up the great work Nordic House.
Great site, wanted to buy so much more lol
Brilliant personal service, lovely website and fab products... Perfect
Perfect product, perfect delivery. Well done, Nordic House. You can be proud of your high standards.
Just to say how delighted I am with my recent order – in particular the Grey LED candles and remote control. They look so much better than in the photograph with a lovely gentle flicker and the remote control makes them so easy to use. As usual, everything was beautifully packaged with care and attention to detail. Brilliant service and I can’t wait to order again. 5 stars from me!
Above and beyond customer service. Beautiful product well packaged
I purchased pillar candles and dinner candles, the 5 quality is immediately evident. The amount of packaging is exactly right and has a personal touch, like a gift being prepared. I ordered on 9th October and received it on 11th October, how good is that? I am very happy to recommend Nordic House to my friends
Absolutely gorgeous and unique candle holders They are looking amazing in my home. Truly a fantastic company with great quality products, quick and excellent delivery service and excellent customer service Receiving a phone call after ordering adds a lovely personal touch. I am definitely a very happy customer Will certainly be ordering again :-)
I am currently renovating a house in France and chose several items from Nordic House - the beautiful wire baskets on wheels are amazing and work very well for storing newpapers, blankets etc etc. I will definitely shop here again and will look forward to seeing what new things they stock in the future.
Such a lovely company to order from. Sadly, my goods were damaged on arrival despite the excellent packaging. I spoke to a member of staff to explain and was sent a replacement straight away, which I'm happy to say arrived in one piece. I cannot rate Nordic House highly enough. Gorgeous products, excellent customer service and friendly staff. If only all companies could be like this
I have used Nordic several times and find their service excellent, goods are as described and beautifully packaged.
What can I say fantastic service. The packaging was out of this world and you could certainly see the care and attention of how well it was packed. A big, big thank you to the lady who packed it who was Rachael - I know this as she kindly put her name on a compliment slip for me. Also enclosed was a brochure with a cute heart candle, a big thank you to you all... Georg lantern to..xxxxxxxx
Excellent service - all good packaged perfectly and they look stunning
I placed my order on Saturday and received it by Tuesday Amazing service with beautiful products, I ordered a mixture of items in glass and other materials, all of which was wrapped carefully and presented beautifully I have already started filling my basket again Thank you very much again
Emma from Nordic House called promptly after the order and organised a date for delivery. Everything went off perfectly and the pendant light looks fantastic, very pleased overall. Got a gorgeous heart shaped tea light with the delivery, nice touch.
Lovely company...will be using them again.
Best customer service I have ever received when shopping for ANYTHING online. Beautiful hanging planters, very well packaged and a lovely call to confirm details after placing the order. Emma is amazing, give her a pay rise
Absolutely gorgeous lantern that looks fab in my porch. Service was excellent, loved the warm and friendly phone call to state when item had been dispatched. Will be shopping at Nordic House in the future.
Kate, Thanks for your help this morning. The mirror is now up! Your customer service is second to none and thank you to Tammy also who was so helpful yesterday.
The wrought iron candle holder I ordered is absolutely lovely and exactly how I had imagined it. The lady on the telephone was very friendly and the item was delivered the very next day. I will order again.
Fantastic communication, product exactly as expected, delivered terrifically fast. I would not hesitate to recommend this company and look forward to using them again in the future.
Very satisfied with the products I have bought from you,your customer service is second to none most delightful conversations I have ever had.
As a business owner myself I'd love to give some constructive criticism, but I can't! Everything is seamless - from order to delivery. The products are fantastic - niche market with pricing etc but life long pieces and that's why we spent our wedding money on pieces that we love and knew would fit into any decor scheme as time moves on. I love your brand and everyone who enters our house soon learns about you!! Good luck with everything you do. We will definitely be purchasing again!!! ;-))
Thank you Emma for your excellent communication regarding my order. Usually I receive generic emails about orders I place online with other companies but it has been lovely and refreshing to have personal customer service from yourself. I am very pleased with my order. I was worried that the faux trees may look too false and plasticky but they are fabulous and real good quality and life-like. Thank you,
Every product I have purchased over the past few years I have been delighted with. The quality, delivery and customer service is excellent. If you are looking for unusual scandi type items that are both contemporary and stylish as gifts or for the home I'm sure you will be delighted.
What a lovely company. Their customer service is outstanding (a real rarity). It's the little things and Nordic House know how. Love my mirror - super fast delivery and I have just put my name down for a catalogue
I was 100per cent satisfied,both with hurricane lamp,delivery and excellent customer service.
Superb customer service. Beautiful high quality products and very speedy delivery. I will definitely use this company again and refer them to friends
I buy a lot online, but this time was different when I opened the box and saw the way my plates were packed. The best wrapping I ever seen. I am really really really happy with the swedish plates and will be completing the collection for sure. Amazing customer service, we can feel the love they put into their work.
I quite simply love ordering from Nordic House, great products and wonderful customer service. The staff are always so friendly and make you feel like you're dealing with real people and that your order no matter how small is important to them.
I bought the outdoor pillar candles and candles in a tin for a summer party, both amazing. Service and delivery were amazing. First class service.
Thank you Nordic House team. My order came very quickly and was exactly as I'd expected. Ordering through your website was a very simple process and I will certainly use you again.
Great customer service. I received a call prior to delivery to check that I was still happy with my order & to confirm the delivery address before shipping. The order arrived quickly & I was really pleased with the quality of the products. In the delivery documents, I received a tea light which I thought was a nice touch. Emma was very friendly & helpful. Have recommended Nordic House to friends.
Such a quick turnaround from ordering to delivery - could not be more impressed. Standard of quality of products was also excellent.
Emma you have been fabulous, thank you so much for the level of service. I'm confident I will be back shopping again very soon with you to add to my current collection. Thanks Again.
Pre-delivery courtesy call which affirmed this is a company that has a great customer service policy. Product was delivered speedily and well packed. The rug ordered was the stunning circular denim and seagrass one which I have not unpacked yet. Waiting until the re-furb in our living room. Can't wait.
I ordered this lovely mirror online and was immediately called personally by Emma checking on access etc as it is a big item. It arrived well packaged and was simple to put up. It looks great in my kitchen. I have bought other items from Nordic House and all have been of good quality. I will, no doubt, buy from them again.
Shopping with Nordic House was nothing less than a joy. The personal touch from Emma (completely lovely on the telephone & very efficient), along with the prompt delivery & excellent packaging, provided customer service rarely experienced these days. As for the product itself (two carved wall panels), well, they are truly beautiful, & just what i was after for my garden wall. Thank you so much.
Nordic House truly deserves this rating. From ordering to delivery I was kept informed and after delivery a phone call to ensure I was happy with my goods. We live on the Isle of Skye and although there is a bridge some companies do not deliver here and if they do it can take a long time and be expensive. Not so with Nordic House - fast delivery and I am very pleased with by purchases.
Thank you so much for your outstanding service, very speedy delivery, and I absolutely love the gorgeous pieces that I received today, Nordic house have the most exquisite items for home decor that you wouldn't find anywhere else. Thanks again......
I am so pleased with the products I purchased from this fantastic store. The customer service was the best I have experienced when purchasing online, a lovely lady called Kate was extremely helpful in sorting a small problem quickly and efficiently. I will definitely be ordering again from this company can't recommend them enough.
The product is beautiful and customer service experience so attentive and personal - thank you
The products are wonderful and we are taking some to Corfu as presents for my wife's Swedish uncle who will be celebrating his 70th birthday. He has been renovating a property in the mountains and each item will fit perfectly with the decor. Thank you for the continued 5 star products and customer service.
Gorgeous light fittings now in position in our bedroom, Delighted with them. Arrived well packed and intact Thank you for excellent customer service.
Great products, great service, packed safely and delivered on time, very happy
The leather handled lanterns are very smart and stylish, and Emma was extremely helpful with advice on candle sizes and quantities.
Couldn't fault anything with this order. I felt Nordic House were very conscientious in ensuring my order was fulfilled to my needs. Delivery was spot on. The delivery driver phoned me 30 mins before delivering my order to ensure I was at my house.10 out of 10 to both Nordic House and the delivery company.
Excellent customer service. Was contacted day after ordering online to discuss delivery arrangements and received a follow up email to confirm details of the call. Delivery was quick (4 days) and item was very securely packaged. Delivery firm was also great and allowed me to choose a delivery day that suited me. All a very positive experience.
Everything was excellent: the products, the delivery (came the next day) and the customer service. Prompt, professional and personal.....perfect
Extremely happy with the product, delivery service and above all the personal touch. My daughter will, I am sure, be delighted with the candles on her special day. Thank you so much, we will not hesitate to both use you and recommend you again. Best wishes Rita
Great products, great service, packed safely and delivered on time, very happy.
Customer service was exceptional, really impressive. Will be ordering again
Very satisfied with everything. The personal touch is lovely, it makes you feel special and that your order is really important to the company. Thanks
Very satisfied. A human at the other end of the phone ....whoop whoop who was extremely helpful and lovely to talk to . Notification of order and delivery was very efficient and the delivery was very prompt and well packaged . 10/10 Well done ..keep up the good work
I am very satisfied thank you Lovely mugs, nice size and just as described. I do love Nordic House. Something very different and excellent delivery service.
I love what I bought at Nordic House. All the products are so beautiful and of a very high quality. Will definitely be buying more again. The customer service team go out of their way for you and add a lovely personal touch.
Very satisfied and such pleasant staff when phoning to place my order, will certainly use your services again when in need and pass your details to others.
I wanted very specific flameless white candles for my wedding but they were out of stock. I rang Nordic House to find out about future stock and received amazing customer service. Emma emailed me when they were back in stock, I ordered, they arrived promptly, well packaged and exactly as described. Fab experience and will definitely use them again.
I unfortunately had a problem with one of the items delivered, and Nordic house replaced it quickly and without question. They were charming in their communication and always followed up with a telephone call. Am so impressed by their fantastic items, speedy delivery and amazing customer service. Am looking forward to placing another order very soon.
More than happy...thrilled. Customer service beyond expectations, items to die for. Thanks
I was so excited to receive my parcel and even more excited with the items enclosed. Everything is such good quality, the pictures in your catalogue are so true to life. One of my items(the bamboo candle holder)was a present for a friend, he is delighted with it. He now has a catalogue I gave him. It was a pleasure speaking to you on the phone, so friendly and polite. Many Thanks.
Great Customer care team The products arrived very securely packed and the lanterns I ordered are just fab Thank you so much
Excellent service from Nordic house. Placed my 1st order on Friday for the natural tree table and it arrived this morning. Product is stunning. I had been pondering this purchase for months and I'm so pleased I decided to buy. Emma delivered outstanding service keeping me up to date on my order and even called me to thank me for my order I don't think a company has ever phoned to thank me before
Lovely products excellent customer service. So pleased with my stunning large faux olive tree.
Nordic House has always supplied lovely items very swiftly whenever I've shopped with them.
Excellent customer service and follow up. Rustic bench beautiful and of a high quality.
I have ordered a number of things recently from Nordic house and they have all been beautiful. I love the quality and don't think it's too expensive at all. The customer service is the best I've known and delivery is incredibly fast. I would highly recommend this company
Thank you very much for a professional customer service, quick delivery and absolutely stunning carved wood wall panels which we used as a headboard. Will not hesitate to recommend your website at any time.
What a wonderful service and excellent communication throughout. Will be passing on the website to my family and colleagues as an absolute delight to deal with. Thanks again
I have ordered twice from Nordic House and each time I've been delighted with the service and the goods. I feel sure I will be making many more purchases.
If possible I would rate them 6 stars I've never received anything before so well, and beautifully, packed. They are brilliant and the goods are delightful.
Super-fast delivery (ordered around 4pm one day and the goods arrived the next day). Excellent customer service; I was phoned to check my delivery address before the item was posted out. Nice products (I ordered two reclaimed wood trays).
The customer service level on the telephone was absolutely outstanding. I spoke to a lady called Emma and she was very friendly and helpful. She answered all my questions and it was very refreshing to hear a voice at the other end who clearly gave full thought and consideration to making me feel a valued customer. She alleviated all my concerns and as promised I was thrilled with my purchase.
Wow! I've just received 2 glass display domes less than 18 hours after ordering and they are in perfect condition. Beautifully packaged and they look absolutely amazing. Fabulous products, another order is imminent. Well done!
Wow Fantastic products delivered within 18 hours of ordering, intact. 2 Large display domes which I'm thrilled with. Well done Nordic House.
Beautiful product, amazing customer service and quick delivery. Couldn't have asked for any better Thank you very much Nordic House
Everything about Nordic House was excellent, lovely candles, very quick delivery and very helpful customer service. Will order again in the future Everything about Nordic House was excellent, lovely candles, very quick delivery and very helpful customer service. Will order again in the future :) and have passed the link to the site on to friends.
Beautiful mirror - quite unique and guests have already commented on it Excellent customer service - helpful and friendly
Excellent as always
We really love the velvet throw I wanted it for my double bed so wish it was just slightly wider. But lovely fabric and keeps feet extra warm. We are also happy with candles they burn well and the black colour looks great with our dark decor. I also bought some tea light holders and love the way they glow I just wish they would make the bottoms flat so the tea lights don't slip to the side.
Excellent customer service from ordering to delivery. The gift is beautiful. Well done you have got it right. Thank you
Beautiful piece of furniture and very fast delivery. Phone call from Nordic House was a nice personal touch and appreciated.
From the time ordering to the time of delivery excellent service. It makes a change to get a text advising the time of delivery and actually arriving between the time given, on past experience with previous orders made with OTHER COMPANY'S you end up waiting in ALL day and sometimes still not delivered. I certainly will be ordering from Nordic House again and recommended to family and friends.
Really impressed with the friendly, personal and efficient service from Nordic House. Was slightly taken a back to get a call to thank me for my order but it left me feeling valued and also that they see me as an actual person and not just a number Love my new purchases - really good quality and stylish pieces.
Wonderful, friendly and efficient customer service, excellent service. Will use again.
I was delighted with my order and the whole experience. Emma's call to let me me know what was happening was charming. When the order arrived it was beautifully wrapped, my husband even commented it was like Christmas I will certainly use your company again.
Thank you so much for the great service you provided on my recent order. I ordered two of the bubble glass lanterns they arrived the next day and I love them I would not hesitate to buy from you again, thanks Published
Just wanted to drop you a quick email to say Thank You for the great service you provided on my recent order. The items arrived the next day and were packaged extremely well. I will definitely be shopping with you again and I have also recommended you to my friends & family. The candle holders I ordered are beautiful, I love them!! Thanks very much
Absolutely first class, prompt, efficient service, would highly recommend.
I had a lovely phone call from Emma following up on the online order I had placed. A very quick and swift delivery of our candles. And a great professionals follow up email to ensure all was fine. Great, every business should be like this
Really liked the website and order arrived the next day. Excellent service, thank you.
I have ordered from Nordic house on many occasions and have never been anything but 100 satisfied with the quality of the product, the customer service, and their attention to detail. It is always a pleasure to shop with them.
very satisfied thank you
I have to compliment you on all aspects of your service and product !! First class from start to finish, well done.
Excellent, cannot praise these guys highly enough from ordering to delivery all professional yet very personal too, they're fab x Published
Really excellent and very personal service - staff so helpful - a joy to deal with. So pleased to have a reliable company to order from and who provide such unique and inspiring products.
excellent service and very fast postage. Very happy with my purchase.
Beautiful products and very quick delivery. Excellent service all round - thank you
Items were as great as they looked It was a nice touch to get a phone call the morning after i ordered the items online to discuss delivery logistics which was both thoughtful and necessary. Couldn't recommend highly enough. This was my fourth order in equal months and always great quality and on top
Very satisfied with Nordic House. Goods arrived as stated, well packed and really lovely. Will certainly look at this website again in the future. Customer follow up to a query was very prompt. Thank you
THE most delightful company, service and products. I love the products, and they are well priced I think the company has wonderful and quite personal customer service. I find them efficient, professional, yet very approachable, and the delivery and packaging are excellent. my very favourite company
I have never once been dissatisfied with the quality of product, delivery or customer service. I absolutely love this company and recommend it to family and friends.
Beautiful products and excellent customer service
Very pleased with the box of candles and piller candle that I got, my daughter bought me 2 glass candle sticks from Nordic house for them and they are absolutely gorgeous, the candles burn very well, and look beautiful displayed on my mantlepiece
Great customer service Even when I ordered the wrong colour cushions and had to ring them, they calmly changed the order with absolutely no fuss.
Great customer services when contacted twice, once re product and then again regarding a 'delayed' delivery according to the courier which actually turned up within the 1-3 day delivery window in the end.. Extra large pouffe is great quality and a great addition to our home
Dear Jodie, Today I received a parcel you packed. It made me cry. I have never received such a beautifully packaged parcel. Each of the very fragile items was in tact and a joy to open. I thought that a person who would package items so carefully should be recognised, because it is the passion we bring into the little things that make the big differences in life and business. For this reason, if you are not the boss, please pass this on to the boss, because you are amazing and your boss should know it. Thank you for making my day.!
The items were as beautiful in real life as they were on the website. I bought Christmas decorations. They fragile glass ornaments and were exceptionally well packaged, it was a treat to open. Their customer service was great too.
Such good service. Ordered it on a Friday morning, received a call later that day to say it would be with me by the following Monday but received it the next day Unreal Great product too which looks super in our hall.
Excellent customer service and fantastic products. Made to feel valued customer. Definitely be shopping with this lovely company again. They go above and beyond normal customer service. Thank you
I would highly recommend this company without hesitation, customer service is excellent, I have never received a call from another company thanking me for my order and confirming despatch and delivery. The items surpassed my expectations and it was beautifully packaged. Staff were very friendly and competent an all round pleasure to purchase from.
I was looking for some unique items to decorate my home and found just what I was looking for on this site. I ordered them on Thursday evening saying as a special note it would be fab if they could arrive by Saturday but given the short notice did not expect them - and that's exactly when they arrived brilliantly wrapped -I am very happy with both the quality and service truly 5 star Kim
The rugs have just arrived, super efficient, thank you. They are absolutely stunning. All good wishes
Not only nothing to fault but a rare occasion when I was blown away by the service, by the delivery and by the product. I have been searching for large storm lanterns for ages and was recommended here. The product wasn't cheap but v high quality. From the moment I ordered I had several emails and calls arranging delivery. The products were packed incredibly well. Highly recommend.
Items were beautifully presented, and Emma in the customer services department was a delight to deal with I look forward to dealing with Nordic House again in the future...
Superb service and good quality gifts topped by very polite happy helpful staff Plus that little extra , a little surprise gift, Thank you.
Great customer service -lots of help on delaying delivery until a suitable date. Also updated me regularly on order progress.
Was very impressed as always. Kind regards and thank you Emma for your wonderful customer service
I was extremely satisfied on all aspects of my order I cannot fault what so ever Will certainly recommend to other shoppers
Lovely team any Nordic House they made the customer experience exceptional.
The service I received was great and second to none. The products are great and is exactly what I was looking for. The price was the cheapest I saw on the interest by quite a lot so was very pleased.
Thanks to Kate for her lovely efficient and friendly manner. Great customer service.
Delighted with the customer service and quality of these products. Really fast delivery.
Great customer service experience. Order placed Sunday evening & parcel delivered the following Wednesday morning. Parcel wonderfully packed by Jill which meant item arrived safely without any damage. UK Post (delivery service) sent email with delivery time slot - you could monitor your parcel number & where it was on the route. Parcel arrived well within the one hour time slot.
Shopping at Nordic House has been a very pleasant experience and I am delighted with my choice of lantern. I particularly appreciate the kind attention of Kate in Customer Service, who dealt effortlessly with my last minute change of mind - thank you. The quality goods were thoughtfully packed and arrived speedily on the next working day. Brilliant service
Have just received my Tealight set. Very impressed with the information about the delivery time. It is absolutely beautiful and arrived on time and very well packaged. My daughter has her eye on it, so I may be buying another soon !! Thank you.
I missed my delivery and called customer service. I spoke to Lucy who was incredibly helpful in rearranging delivery. She followed up 3 times of her own accord to keep me informed and I am certain my package would not have arrived in time without her help. I am so grateful to her and the Nordic House team for the exceptional service I received. Love the product & will definitely shop again. Thanks
Brilliant customer service, the phone call after I ordered was a lovely touch. Will be ordering again
Good quality, stylish products. Excellent service with quick delivery by a reliable courier service. Everything is always beautifully packed. This company is a pleasure to deal with.
I shall come back to this company again and again and again, because they have a lovely range of products, everything arrives quickly and beautifully packed, and the staff are exceptionally pleasant and helpful
Beautiful products and excellent customer service, above and beyond what I would normally expect. Delivery was speedy too.
Gorgeous natural products with a quality finish and customer service second to none.
Very high quality items. With chrome storm lanterns you definitely get what you pay for. Mine was robust and attractively proportioned.
I was extremely satisfied. Emma and Lucy were amazing and so friendly with honest interest - it really felt like the customer is king The products that I'd ordered are all lovely. Also, I had an item that was broken replaced in no time. I will definitely order from Nordic House again.
Very satisfied with order of beautiful and unusual, seasonal candles. Order process on line, was very easy. My previous order, made by telephone, was also very easy. Prompt delivery and well packaged and protected. I shall soon be ordering further items from your ranges of unusual and great quality items.
Good quality items, very quick delivery, and very responsive and friendly communication.
I am very satisfied with delivery as was extremely prompt my goods are excellent, such gorgeous items and I can't wait to put everything I have purchased out. Customer service it as another level. Everyone I have spoken to are extremely polite and friendly. Can't wait to make another purchase Thank you
Lovely quality products. Very well packaged for transit. I am now on my 4th order.
The service was OUTSTANDING
Thank you so much for my FABULOUS shoe rack!! It's absolutely lovely, and I am really pleased with it. (I'm not using it as a shoe rack though - I'm using it as a low table in my coastal flat to display plants and ceramics!) Gorgeous! Please thank everyone involved - brilliant customer service as always! My purchase was so carefully wrapped too - and for it to arrive the day after ordering was amazing!
This is the first time I have ordered from you - I am DELIGHTED, thank you. Goods arrived v.promptly and beautifully packed. I will be using you again.
I was very satisfied with the whole process. Your website was easy to use, Emma called me to confirm the delivery details and all items were packed very well and arrived safely.
This is a beautiful lantern , I was so pleased with the service , and the goods.
Absolutely lovely product (white shoe rack), carefully wrapped and delivered the day after ordering. Really excellent customer service too.It's a pleasure to buy from such a company. Well done everyone at Nordic House.
The purchases I made are really beautiful and would enhance any room. Delivery was very prompt and the goods packaged to an extremely high level.
Excellent all round, very pleasant staff and would certainly recommend. Like shopping used to be wtth personal touch. Thank you very much.
Very easy to deal with and order from. One comment would be that there could be more photos and descriptions on the website - I would have ordered more.
Beautiful piece of wall art
I was extremely impressed with the personal customer service received both when I had a problem using my discount code and when one of the items arrived damaged. Staff are very polite and efficient. Ease of ordering and the delivery system are equally good but it is the personal attention that would make me recommend Nordic House and have made me a happy repeat customer.
Excellent service and lovely products. Extremely happy with all purchases and would definitely use again and recommend to friends.
The products I ordered were absolutely gorgeous and so beautifully and carefully wrapped. The delivery was super quick - the fastest I've ever received without paying extra I will definitely be shopping with Nordic House again soon.
First class service and such a quick delivery. I will differently order from Nordic House again. The cushion were exactly what I was looking for and such a good price . Many Thanks
Very satisfied with my driftwood candle stick...its beautiful Receiving a telephone call from Nordic before goods were despatched was a nice personal touch.
The delivery was perfect and very pleased with product. The photos don't really do the colours justice. Thank you very much. Will definitely order again
A beautiful range of items on the website. Very quick delivery with the items carefully packed. I will use this company again.
My order (wood carvings) arrived very well wrapped and protected, each in its individual bubblewrap and box. They arrived exactly when they were suppose to, but most of all, they are gorgeous. They will be suspended on ribbons on large hallway floor to ceiling windows and will undoubtedly look even more beautiful that I had imagined.
One of the nicest companies that I have ever dealt with. Beautiful products along with the highest standard of customer service - everyone is so friendly and helpful. Cannot praise enough - especially Emma who handled my order - thank you Will be shopping with you again
I've ordered with Nordic House for a while now and I cannot express enough what a fantastic company they are, customer service is second to none and of course the goods are received in perfect order. They really are my favourite online company to buy from... Superb service, great choice, if only my friends and family know how lucky they are to be receiving a Christmas gift from me via NH
UK to Ireland delivery in two days, quicker than advertised. Beautiful products - top quality. Personal service & status about order - personal emails, not just automatic emails. Pre-ordering I had a product enquiry - instant and friendly help by phone. Second time I bought from Nordic House - just as good as the first time. Will definitely buy gifts here again. Highly recommended.
The lanterns are stunning, had a problem buying my last one, Kate from Nordic House called me and sent me email, to help with my purchase. Emma calls after your order is placed to "Thank you" for the purchase and to clarify delivery details. Everyone is so helpful and friendly makes a buying a real pleasure, not only do get an amazing product you also the same level of amazing customer service.
Excellent experience,very friendly & helpful customer service .Sheepskin cushions are delightful,a true bit of luxury.Plus next day delivery.i would recommend Nordic House to friends & family.
Excellent service. Lovely delivery man. Product fantastic and love the heart candle touch I have specified lots of your stuff to my clients - keep up the good work - love it
I just wanted to write a quick email to say thank you so much for my lovely items I ordered. Not only a super quick delivery but a courtesy phone call too to double check my address. The items are wonderful and I will definitely be ordering from you again. Thank you.
Love my candle holders such good quality. Super speedy delivery. I have bought before on the website and I will continue to do so
Absolutely excellent service and delivery and the items I ordered are wonderful. Will be ordering from you again. Many thanks
I am in love with Nordic House :-) I only ordered a simple pillar candle for my table centre piece for Christmas, so didn't spend a fortune. It came very well packaged and protected from any chance of breakage along with a little freebie, which was a lovely surprise I will be definitely be shopping with Nordic House again...top quality goods with top quality service. Definitely recommend.
Ordered the 3 stainless steel and leather lanterns, they are stunning , also look good with the silver wire lights in them. Great customer service, which is rare these days and have recommended to my friends.
I am delighted with my Antique Gold Glass Hurricanes. They will look particularly good over the Christmas period
Superfast delivery from Nordic House, and I so loved all the pieces I ordered. Really unique and quite beautiful. I can't wait to put everything out for Christmas Also, I had a follow up email from Nordic House, just to make sure I had received my order as the carrier had noted it had been delivered to a neighbour in my absence-never had that happen before Excellent customer service.