I ordered a mirror and it is absolutely beautiful. Caroline called to chat with me about the weight and hanging criteria before dispatching the mirror. The delivery crew gave me a window of time for delivery but called when they were running ahead of schedule, to make sure I was home. The item was well packaged and in excellent condition when it arrived. Order to delivery time was fast too.
In a world of faceless online shopping, the service from Nordic House has been a true delight. I was so surprised to receive numerous calls from a lovely lady called Kirsty to ensure I was aware how heavy the mirror was and had I thought of a suitable wall to hang it (I hadn’t) and then a follow-up call to ensure the courier had been in touch. The mirror is gorgeous and great value for money.
The service was exceptional from start to finish. No hassle, timely and clear.
It was a pleasure dealing with Nordic House. Service was polite & very efficient. Delivery to Northern Ireland also prompt and on the prescribed day. The mirror is lovely and suits the intended room perfectly. I would highly recommend this company.
One of the best customer service experiences I have ever had (Caroline was amazing) - from the point of order to the arrival of the product. Thoroughly recommend Nordic House and will be using again
Thank you for my delivery on Saturday of my Loft Style Window Mirror 6 panel. It's very solid and looks great in my bedroom above the fireplace.
I can honestly say that the service we received from Nordic House was the very finest we have experienced ordering furniture online. A personal call to make sure all details were correct, and that the item ordered was the right one, was unexpected. The arranging of delivery was quick, on time and everything was handled with care. The products are fantastic, I wouldn't hesitate to recommend
Thanks to Emma for arranging everything, brilliant customer service and communication. Fast and professional delivery. The mirror looks amazing, my wife loves it And thanks for the gift as well
Kate, Thanks for your help this morning. The mirror is now up! Your customer service is second to none and thank you to Tammy also who was so helpful yesterday.
What a lovely company. Their customer service is outstanding (a real rarity). It's the little things and Nordic House know how. Love my mirror - super fast delivery and I have just put my name down for a catalogue
The product is beautiful and customer service experience so attentive and personal - thank you