I was badly let down by a company to purchase 2 lanterns. In desperation, I contacted Nordic House to purchase similar items. I spoke to an advisor on Tuesday afternoon, who told me that the lanterns I was after were in stock. On Thursday morning at 09.30 hours, I had received my order through DPD. Great service, fantastic items. Couldn’t have wished for a better product and service. Thank you
I placed 2 separate orders for elite hurricane lanterns and candles. Delivery was very prompt each time with clear communication and a one-hour delivery slot. We are delighted with the lanterns. They are beautifully designed and really well constructed.
Excellent service the lanterns are beautiful. I will definitely be buying from Nordic again.
I ordered three lanterns from Nordic House and unfortunately one was broken in transit and so needed to be returned (although actually I decided that one was unwanted as it didn't fit the space). When I contacted Nordic House customer services I was pleased to experience great customer service and a completely no-fuss response in either getting a replacement to me or having it returned