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Customer Comments

We strive to make our customer's shopping
experience as easy and enjoyable as possible.
We welcome any feedback that will help us to
improve our service, so we would love to hear
from you with any comments you might have.
Please feel free to email us at
To see comments about us on the independent review site
Trusted Shops, please click on their logo...
Products always meet or exceed expectation and there is a real personal touch with this Company, their customers clearly matter. One of my items was out of stock but like John Lewis they have a notification system when an item is back in stock and it works a treat. Maybe a little less packaging to recycle but again that proves how much they care. One of my favourite companies online.
Trusted Shops
Always excellent service and always gorgeous products :)
Trusted Shops
I was delighted with my chosen goods. They were excellent quality, really beautiful and very well packed. Although I wasn't able to answer, customer services rang on the day of despatch and left a lovely voicemail informing me of the delivery. Excellent, never had this before from anyone.
Trusted Shops
South Yorkshire
Believers in slow living and
the art of "just enough"
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The Institute of Customer Service