Products always meet or exceed expectation and there is a real personal touch with this Company, their customers clearly matter. One of my items was out of stock but like John Lewis they have a notification system when an item is back in stock and it works a treat. Maybe a little less packaging to recycle but again that proves how much they care. One of my favourite companies online.
I was delighted with my chosen goods. They were excellent quality, really beautiful and very well packed. Although I wasn't able to answer, customer services rang on the day of despatch and left a lovely voicemail informing me of the delivery. Excellent, never had this before from anyone.