Delivery Information

CURRENT SHIPPING LEAD TIMES

Due to Covid 19 and our warehouse working in smaller teams to keep everyone safe, orders are taking slightly longer.

Please allow up to 7 working days. We will be updating our delivery status if anything changes.

Thank you for your understanding.

Christmas Delivery Details

To ensure that any orders needed for Christmas arrive before the big day, please see below our cut off dates for guaranteed delivery:

UK Parcel Courier:
Mainland UK - Saturday 19th December
N.I., Highlands, Islands and Outlying areas - Thursday 17th December

Two Man Large Item Delivery:
Mainland England & Wales - Friday 11th December
Scotland - Wednesday 9th December
Outlying areas - Wednesday 2nd December

DELIVERY RATES - UK MAINLAND

Delivery usually takes between 4 - 7 working days (UK only) from receipt of your order.

During busy periods and public holidays please allow up to 7 days.

	Price	Delivery Time	Courier
Standard Delivery	£5.95	4 - 7 working days	DPD
Standard Delivery over £75	FREE	4 - 7 working days	DPD
Orders over £750	FREE	Courier Dependent	DPD / Two Man Delivery
Two Man Service	By Postcode	7 - 10 working days	Two Man Delivery

Orders will be sent to the delivery address that you specify when you place your order. We cannot take responsibility if this address is incorrect. We ask for a phone number at checkout, which is passed to the courier, should they have trouble finding your address and need to contact you.

DELIVERY RATES - HIGHLANDS, NORTHERN IRELAND & OUTLYING AREAS

Isle of Man £18 inc VAT ⃰

Channel Islands £18 no VAT ⃰

Outlying UK £16.80 inc VAT ⃰

Northern Ireland £9.95 inc VAT ⃰

Delivery to Outlying UK is defined by these postcodes:
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3,TR21-25

Delivery is normally 7 - 10 working days for outlying UK areas

⃰ These costs may be subject to changes and we reserve the right to request further payment if applicable.

INTERNATIONAL DELIVERY (EXCLUDING FURNITURE)

** International shipping is currently suspended **

For items designated as safe shipping - you will be able to complete your checkout without needing assistance from our customer care team.

For orders not designated as safe shipping - ie fragile items, you will have the option to request a delivery quotation at checkout from our Customer Care team for what is currently in your bag.

We ship to most EU countries: Ireland, Austria, Belgium, Czech Republic, Sweden, Denmark, Finland, France, Germany, Hungary, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain (excluding Balearics)

**From 1st January 2021, orders from EU countries with an order value over €150 will be subject to import duty. All applicable duties, fees, any additional charges and paperwork are the responsibility of the purchaser.**

FURNITURE & LARGE HEAVY ITEM DELIVERY - UK MAINLAND

Free UK delivery does not apply to furniture, loft style mirrors and other large heavy items on orders below £750 and a delivery charge will apply.

Charges vary according to the products selected and delivery postcode - from £0 - £75.

Charges are per delivery not per product.

Orders over £750 qualify for FREE delivery

Delivery is normally 7 - 10 working days.

CUSTOM MADE FURNITURE - UK MAINLAND ONLY

Each bespoke item of furniture has been made to order just for you and is therefore not a standard stock item.

All items will be delivered using a specialist large item delivery service.

Delivery is normally between 8-12 weeks.

Please click here for full details regarding delivery and returns of custom, made-to-order items.

OUR RECYCLING POLICY

At Nordic House, we are trying to do our little bit to help the environment by recycling all our packaging. This means that your goods may not be packed in a brand new box every time, but all of our packaging is clean and fit for re-use. Every member of the Nordic House team take pride in making sure that you will be delighted from the moment you open the parcel.