I bought 3 beautiful vintage lanterns from N H this Christmas and all arrived safely. Unfortunately one lantern had a loose/faulty door mechanism. I contacted customer services and they were so helpful kind, thoughtful and proactive in sorting my problem it is a pleasure to find this level of care in a company.
Buying from Nordic House was such a positive experience! I ordered on a Saturday, and on the Monday I received a call from Nordic House thanking me for my order, and telling me that my item had been dispatched and to expect to hear from the Courier. I also received an email to confirm dispatch. I received the order by Tuesday lunchtime. To top it off, the items are gorgeous! Thank you!
Lovely goods sold by lovely people. Thank you for your recent email regarding service during these uncertain times and your good wishes. How nice it would be if the atmosphere in the world was similar to that created by your beautiful products, calm colours, understated designs and nostalgic ambience. In other words, a world as we would like it to be.
